Regular Full Time (RFT)
November 23, 2026
$56,148.00 - $70,182.00
A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.
We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.
Existing Vacancy
35 hours per week
Transit
This position is required to work in person at Burlington Transit Headquarters, 3332 Harvester Rd. Work location is subject to change at the discretion of the City due to operational demands.
The Scheduler, Transit will work with both conventional and specialized transit teams and is responsible for working with drivers to ensure an efficient and effective transit service and work with clients to book trips, create daily manifests and operate dispatch.
· Schedule transit operators including casual, modified, overtime, vacation relief and holiday work
· Assign vehicles to drivers based on their work
· Communicate with drivers over the radio, solution issues as they arise and engage Supervisors as required
· Monitor specialized drivers for schedule adherence and work with Supervisors to ensure client requirements are met
· Schedule client trips including booking reservations, cancellations, and assist clients with accessibility requests. Ensure all trip requests are booked.
· Provide educational resources for new clients on the specialized service, how to book trips and how to pay for the service
· Create daily manifests for client pickups ensuring specialized vehicle performance minimizes client wait times, client time on vehicles and high client satisfaction is met.
· Coordinate taxi service including daily manifest creation and adherence.
· Manage client database including medical records, processing client applications, data entry and verification into booking system and annual review of active clients and their status.
· Assist with transit service improvements by producing statistics on clients, trip booking and cancellation and vehicle usage.
In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: hr@burlington.ca if you require accommodation to ensure your equal participation in the recruitment and selection process.
We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.
As you look through our current job openings, remember: the grass is greener at the City of Burlington. With approximately 890 full-time and 600 part-time employees, we focus on teamwork, collaboration and investing in our co-workers. It’s no wonder our employee turnover rate is less than 7 per cent (that’s good). The City of Burlington is an award winning city, filled with award winning staff. In fact, we put the “greater” in the GTA.
We surveyed our staff and the top reasons why they chose to work/stay with the City of Burlington are the location/commute, the people, benefits and pension. Burlington is located between three major highways, has three GO train stations, public transit, bike paths and change and shower facilities at all main working locations.
As public servants, our job is to provide excellent public service and good value for taxes. Our staff know this and are proud of the work they do, because as Canada’s best mid-sized city, we’re second to none. Our staff are dedicated, caring, professional and award winning. We have excellent benefits and pension as well as flexible work arrangements such as work from home, job sharing/rotations and a compressed work week. If you want to join a forward-thinking organization, apply today. Come for the job, stay for the career. We’ve got it all.
