Job Description

Join Carolina Pines Regional Medical Center, a 116-bed community hospital located in Hartsville, SC, that has been recently honored with ScionHealth’s Platinum Award, eight consecutive “A” safety grades from Leapfrog, Top General Hospital honors from Leapfrog, and recognition as a Great Community Hospital by Becker's Hospital Review. The hospital delivers excellence across the continuum of services, and holds numerous accreditations and certifications in areas that include chest pain, stroke and heart failure, hip and knee replacement, sepsis, and more. Come grow your career at Carolina Pines, where innovation, safety, and community are core to everything we do.

Job Summary

The Scheduler is responsible for coordinating and scheduling diagnostic and therapeutic procedures across multiple hospital departments that may include diagnostic imaging, outpatient surgeries, cardiopulmonary services, cardiac catheterizations, and others. This role serves as a liaison between physician offices and hospital departments to ensure accurate, timely, and patient-centered scheduling that supports efficient clinical workflows and optimal utilization of resources.

Essential Functions

• Schedule diagnostic, interventional, and therapeutic procedures in coordination with physician offices and hospital departments.
• Collect, verify, and input referral and patient information accurately.
• Coordinate schedules across departments to ensure continuity of care and optimal utilization.
• Distribute daily schedules to ancillary departments and update as needed.
• Communicate special equipment needs, timing requirements, or schedule changes to appropriate staff.
• Alert department leaders of schedule disruptions or equipment downtime.
• Prepare daily pre-admission testing schedules.
• Maintain accurate logs of scheduled procedures and follow-up calls.
• Complete paperwork in an accurate and timely manner.
• Provide courteous and professional communication with staff, physicians, and patients.
• Perform other clerical and administrative duties as assigned.

Knowledge/Skills/Abilities/Expectations

• Proficient in verbal and written communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal and customer service skills.
• Working knowledge of scheduling systems and Microsoft Office Suite.
• Familiarity with medical terminology preferred.
• Frequent sitting, walking, and standing.
• Occasional lifting of up to 20 lbs.
• Frequent use of hands for data entry and communication.
• Ability to see, hear, and speak clearly in a professional setting.
• Primarily office-based with exposure to standard office equipment.
• No regular exposure to biohazards or hazardous materials.
• May require occasional interaction with clinical departments.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certifications

• None required

Experience

• Experience in a healthcare setting or scheduling role preferred.