Job Description

Scheduler (Remote – LATAM only)

Company: Janie

Employment Type: Full-Time

Overview

We’re looking for a Scheduler with strong communication, time management, and a strong sense of urgency to coordinate patient appointments. This role involves inbound and outbound calls and requires knowledge of medical terminology to communicate effectively with patients and providers.

Key Responsibilities

• Schedule appointments quickly and accurately
• Manage high volume of inbound and outbound calls
• Clearly explain appointment logistics and medical instructions
• Maintain updated schedules and internal records
• Support patients with planning and rescheduling

Requirements

• Fluent in English and Spanish
• Strong communication and organizational skills
• Basic Excel and data entry proficiency
• Familiar with medical terminology
• High attention to detail and urgency mindset

Nice to Have

• Experience with US healthcare or medical scheduling

What We Offer

• Competitive salary
• Remote team environment
• Growth and learning opportunities