Job Description

Stop 11 5255 Medical Arts Building5255 E Stop 11 Rd Indianapolis, Indiana 46237

The Scheduler working with Franciscan Health primarily holds responsibilities related to administrative and customer service functions. The Scheduler, also, assists in financial duties, including insurance coverages and authorizations. This position may request and verify receipt of other medical test results and surgery clearances, and may provide back-up coverage to other non-clinical positions.

WHO WE ARE
Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients.
With 11 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

WHAT YOU CAN EXPECT

• Schedules surgeries, appointments, tests, and procedures specific to their physician practice in-person or by phone, using Electronic Health Record; coordinates external vendors, multiple physicians, and surgery locations as required.
• Maintains the scheduling system, including maintenance of physician-specific schedules, and coordinating with schedulers at the surgery site for time and physician-specific preferences; verifies records are accurate and complete.
• Coordinates insurance, including verification of coverage, obtaining prior authorizations, and educating the patient on benefits and out of pocket amounts.
• Requests and verifies receipt of medical records, test results, and clearances for surgeries/procedures.
• Processes refills through incoming calls, electronic requests or faxes, and sends to the nurse or provider for approval.

Qualifications

• Required High School Diploma/GED
• 1 year Physician Office Required

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org