O'Brien Glass Industries

Scheduler or Planner

O'Brien Glass Industries  •  Commonwealth of Australia (Onsite)  •  14 days ago
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Job Description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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Join a fast-paced, growing business where your expertise as a Planner or Scheduler will play a key role in driving success.

Be part of a collaborative and supportive team where your contribution directly impacts service delivery across the Metro Melbourne area. This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with trades, and takes pride in keeping operations running seamlessly.

About the Role

You’ll take ownership of end-to-end scheduling, ensuring jobs are planned efficiently, customers are kept informed, and teams are aligned to deliver high-quality outcomes.

Key responsibilities include:

  • Coordinating and scheduling glazing jobs across multiple regions
  • Interpreting job details to ensure accurate planning and execution
  • Partnering with glaziers and internal teams to manage timelines and expectations
  • Keeping customers informed with clear, proactive communication
  • Managing high job volumes and competing priorities with confidence
  • Working with third-party providers to support job delivery where required
  • Maintaining accurate, real-time updates across systems
  • Using Simpro daily to schedule, track, and manage job workflows
  • Identifying opportunities to improve efficiency and streamline processes

About You

You’re organised, solutions-focused, and confident managing multiple moving parts in a fast-paced environment.

  • 3–5 years’ experience in planning, scheduling, or coordination roles
  • Strong Simpro experience (highly regarded) or similar job management systems
  • Ability to manage competing priorities while maintaining attention to detail
  • Clear, professional communication skills with a strong customer focus
  • A proactive mindset with a natural ability to problem-solve
  • Experience within trades, construction, or service-based industries is advantageous

Why Join Us?

  • Supportive leaders who invest in your growth and development
  • A team culture that values collaboration and accountability
  • Staff discounts across a wide range of products and services
  • Employee Assistance Program (EAP) for wellbeing support
  • Access to exclusive employee rewards and retail discounts
  • One paid volunteer day each year
  • Ongoing learning and development opportunities

If you're confident in Simpro and enjoy working in a high-energy, team-focused environment, this is a great opportunity to step into a role where you can truly make an impact.

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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part ofBelron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

O'Brien Glass Industries

About O'Brien Glass Industries

O'Brien® is Australia’s leading vehicle glass repair and replacement company, serving more than 300,000 motorists each year, 24 hours a day, 7 days a week, 365 days a year.

Whether you choose to have us help fix your problem in one of our nationwide branches or 84 Authorised Dealers located across Australia, or whether you’d prefer the convenience of getting one of our 266 mobile technicians to come to you at home, at work or wherever you are, you can relax in the knowledge that all our workmanship is guaranteed for the life of the vehicle.

What’s more, as Australia’s leading vehicle glass repair and replacement company, we have strong relationships with most of Australia’s major insurance companies enabling us to help you manage your insurance paperwork for you if you are claiming for the work on your vehicle insurance.

We are also a market leader for building glass replacement, and have the capability of taking all types of glass replacement jobs into our hands. With a strong focus on service, O'Brien® offers a convenient, responsive and highly professional glass replacement service 24 hours/7days/365 days a year.

If you want to find out about O'Brien®, you'll be pleased to hear that all of our products comply with current Australian Standards - and our services are all guaranteed so you can rest assured that you'll receive only the best workmanship.

Part of the Belron® group, O'Brien® is recognised far and wide across Australia for our ability to deal with glass breakages quickly and efficiently, whether it's home glass, office glass and/or shop glass. After being around for over 80 years, fantastic service is just one of the things our customers have come to expect when they think about us.

Industry
Retail & Ecommerce
Company Size
501-1,000 employees
Headquarters
Sydney, AU
Year Founded
1924
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