Job Description

Employment Type:

Full time

Shift:

Position Highlights:

• This is a full-time position with Holy Cross Medical Group working Monday - Friday 8:00am – 5:00pm with excellent benefits starting your first day of employment!

This is an on-site position, which requires experience in oncology chemotherapy or infusion therapy. Will be responsible for managing high-volume, complex scheduling workflows for oncology patients, including chemotherapy, infusion, radiation, imaging, and multidisciplinary consultations. This role ensures seamless coordination across departments, maintains compliance with treatment protocols, and supports high-quality patient care through efficient scheduling practices. The coordinator serves as a liaison between patients, providers, nursing teams, and administrative staff, with extensive use of Epic for scheduling and documentation.

What you will do:

• Manage a high volume of daily appointments across multiple service lines including infusion, labs, imaging, and consultations.

• Interpret oncology treatment plans and translate them into accurate appointment schedules.

• Utilize Epic to schedule, modify, and track patient appointments, ensuring accuracy and timeliness.

• Coordinate with pharmacy, nursing, and providers to ensure readiness for treatment.

• Monitor and follow up on missed or canceled appointments.

• Maintain scheduling accuracy and resolve Epic-related issues in collaboration with IT and clinical teams.

What you will need:

• High school diploma or equivalent required; Associate degree preferred.

• Minimum of 1 year of scheduling experience in oncology or infusion therapy required.

• Strong knowledge of medical terminology, especially oncology related.

• Proficiency in the Epic EMR system is required.

• Excellent communication, organizational, and multitasking skills.

• Experience managing high-volume scheduling in a clinical setting.

Working Conditions:

• Requires long periods of sitting at the front desk answering phones and checking in patients.

Ministry/Facility Information:

• A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life.

• We are committed to providing compassionate and holistic person-centered care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.