Job Description

Are you highly organised, enjoy solving logistical challenges, and have experience coordinating schedules, resources or field-based personnel?

We're looking for a Scheduler to join our team in Technopark, Stellenbosch. Supporting audit and certification activities across Africa, you'll help coordinate audit schedules between clients and auditors, ensuring activities are planned efficiently and delivered within required timeframes while providing an excellent customer experience.

This is an excellent opportunity for someone with experience in scheduling, workforce planning, resource coordination, logistics planning, field service coordination, diary management or similar operational environments. You'll join a collaborative team supporting clients and auditors across Africa, where strong organisation, communication and problem-solving skills are key to success.

This is a hybrid role based in Stellenbosch. Due to the requirement to work from the office three days per week following completion of training, applicants should reside within a practical commuting distance of Stellenbosch, ideally within a 40km radius.

What We Offer:

• Hybrid working: Split between our Stellenbosch office and home once training has been completed
• Career development: Opportunity to develop your scheduling, planning and operational coordination skills within a global organisation
• Global exposure: Work with clients and auditors across multiple countries throughout Africa
• Collaborative culture: Join a supportive team that values teamwork, communication and continuous improvement

Including, but not limited to:

• Coordinating audit and assessment schedules across Africa
• Liaising with clients and auditors to arrange and confirm audit activities
• Supporting the planning and coordination of auditor schedules and diaries
• Supporting the allocation of appropriately qualified auditors to audit activities
• Managing scheduling conflicts, changes and operational challenges
• Coordinating travel and accommodation arrangements where required
• Ensuring audits are scheduled within required timelines and audit windows
• Maintaining accurate records and data within internal systems
• Supporting operational reporting and administrative activities
• Delivering a high standard of customer service through clear and professional communication
• Working collaboratively with colleagues to support the successful delivery of services
• Previous experience in scheduling, planning, resource coordination, logistics, or a customer-facing operational environment.
• Experience coordinating field-based employees, engineers, technicians, auditors, inspectors or other mobile resources would be advantageous
• Strong organisational skills and excellent attention to detail
• Strong communication and customer service skills
• Good problem-solving skills and the ability to make sound decisions
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Proficiency in Microsoft Office applications, particularly Excel
• A collaborative approach and positive, can-do attitude

Our Culture:

At NSF, our mission is to improve human and planet health. Our culture is rooted in four central values:

• Do the Right Thing,
• Treat People Well
• Relentlessly Pursue Excellence
• We are one NSF.

These principles drive everything we do - from client service to internal collaboration.

Apply now and send us your CV and cover letter. Come join our team, we look forward to hearing from you!

#LI-JW1

With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.