At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.
Responsible for obtaining and verifying patient information to facilitate appointment scheduling within clinical services. Ensures complete and accurate data entry to support patient navigation and coordinates scheduling with appropriate providers as directed. Schedules surgical cases and pre-admission testing to optimize resource utilization and workflow. Adheres to organizational mission, goals, and policies while promoting efficient and patient-centered scheduling processes.
• Schedules patient appointments by phone or mail according to established processes and provider standards.
• Utilizes manual or computerized systems to match physician availability with patient preferences for appointment dates and times.
• Maintains accurate and complete data collection and scheduling records for analysis of patient and staffing patterns.
• Communicates with physicians, clinicians, and staff regarding patient scheduling concerns and consults with the spine nurse navigator on system issues.
• Establishes and maintains effective working relationships with physicians, team members, administrative liaisons, and other internal and external customers.
• Applies customer service principles and techniques to interact with patients calmly and pleasantly.
• Performs other duties as assigned.
High school diploma or equivalent experience
2-3 years of experience in a healthcare, clinical setting, or a relevant area
An equivalent combination of education and experience may be considered.
All experience must be paid and in the same related field.
Part-time and PRN experience will be prorated based on hours worked per week.
Volunteer work and internships for academic credit are not counted.
N/A
A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)
B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)
D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)
E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never
G. Repetitive motion: 4. Regular (> 50% of the time)
H. Working at heights above 4 feet: 1. Never
I. Working in confined spaces: 1. Never
J. Risk of injuries from use of equipment on the job: 1. Never
K. Job-related travel: 2. Occasional (< 10% of the time)
L. Loud noises: 1. Never
M. Temperature extremes: 1. Never
N. Hazardous chemicals and fumes including waste: 1. Never
O. Radiation: 1. Never
P. Burns: 1. Never
Q. Cuts/Punctures: 1. Never
R. Bloodborne/airborne pathogens: 1. Never
S. Recombinant DNA or viral vectors: 1. Never
T. Combative/violent people: 1. Never
U. Animal handling (including carcasses): 1. Never
V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasional lifting, pushing, and/or pulling of objects weighing up to 50 pounds. Occasional job-related travel may also be required.
N/A
Department
Home Health
Shift
Days (United States of America)
Time Type:
Full time
Address
135 N. Hargis Ave.
City, State
Morehead, Kentucky
UK St. Claire is an integrated healthcare system serving a population of over 160,000. UKSC operates the largest rural hospital in Northeastern Kentucky, two urgent care centers, seven primary care locations within five counties, a medical pavilion that’s home to UKSC’s specialty practices, a multi-disciplinary outpatient center, a pediatric clinic, a counseling center, home medical supply store, aesthetics services, and a retail pharmacy, as well as providing home care services in eight counties.
UKSC is the largest employer in the region with nearly 1,300 staff members including more than 125 physicians and nearly 70 advance practice professionals representing more than 30 medical specialties. In addition, UK St. Claire is an established training site for the UK School of Medicine’s Rural Physician Leadership Program.
Careers: Interested in employment with a mission-based healthcare system? Visit us at www.st-claire.org/careers
All UK St. Claire services are accredited by the Joint Commission.
