Job Description

Create and maintain customer operations schedule as well as activities related to monitoring and assisting with tracking actions related to an overall schedule of customer operations supported events and meetings. Details include but are not limited too and are to be worked inclusively with customer personnel:

o Coordination of change and cancellation of test execution requests with the customer
o Coordination of support requests for test planning meetings and other meetings requiring customer operations support
o Coordination of scheduling command cyber training with customer support competencies and warfare divisions
o Assign team members to each test execution event
o Verify team members 60 days prior test execution
o Verify team member support weekly customer cyber meetings
o Update the customer execution calendar
o Update customer leadership brief on scheduling and test execution calendar changes
o Notify all team members of schedule/assignment changes/additions
o Determine length of pre-test preparation and anticipated post-test support
o Identify areas of concern such as size of team and execution length with customer
o Coordinate and collaborate with stakeholders as needed to ensure all scheduled operations support data is accurate and current.
o Provide the customer operations schedule, as needed by the customer, within the customer format as agreed upon.
o Track Post Test Iterative Process (PTIP) milestones to include Preliminary Data Analysis Working Group, Data Scoring Board (PDAWG), Review Board, data delivery, Critical Operational Issue (COI).
o Evaluation Working Group (CEWG), System Evaluation Review Board (SERB), Executive-SERB (ESERB), etc.
o Track test planning milestones to include checkpoints, concept of test briefs, test plan review boards, document signatures, etc.
o Provide Contractor Scope of Test estimates and associated funding status to customer
o Assist with customer workflows, as applicable.

Required Skills and Experiences:

Minimum 5 years of experience in operations management or scheduling
Experience with quality assurance principles and processes
Experience with MS SharePoint, MS Project, and other MS Office products
Proficient computer skills with an emphasis on workflow and spreadsheet competency
Ability to perform detail-oriented work and able to apply quality assurance/quality control towards end product.
Excellent written and oral communications skills

Degree Requirements:

Preferred BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science

• Must be a U.S. citizen.
• Secret security clearance