Bell Brothers Plumbing, Heating and Air Conditioning

Schedule Coordinator

Bell Brothers Plumbing, Heating and Air Conditioning  •  Sacramento, CA (Onsite)  •  20 hours ago
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Job Description

About Bell Bros:

At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.

Bell Brothers is looking for a Dispatcher to drive revenue by coordinating and dispatching sales opportunities across HVAC, Plumbing, Electrical, Windows, and Sewer. In this role, you’ll ensure the right technician is assigned to the right opportunity at the right time while keeping schedules optimized and aligned with daily sales goals.
Key Responsibilities:
  • Manage daily schedules and technician assignments to maximize efficieny and revenue
  • Dispatch calls based on technician skill, performance, and availability
  • Prioritize same-day and high-value opportunities
  • Adjust schedules in real time to handle cancellations, delays, and urgent needs
  • Monitor technician progress and maintain schedule visibility throughout the day
  • Coordinate turnovers and capture in-home sales opportunities
  • Ensure accurate job details, notes, and documentation for every dispatch
  • Confirm upcoming appointments and maintain strong communication with teams
  • Audit appointments and identify missed opportunities or scheduling gaps
  • Follow up on pending and canceled calls to recover revenue
  • Support inbound booking during high call volume as needed
Qualifications:
  • 2+ years of dispatching experience. Call center experience is highly preferred.
  • Ability to think ahead and make quick, effective decisions
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in basic computer applications and call center software. Service Titan experience is a plus.
Benefits:
  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, and sick leave.
  • Training and development: Ongoing opportunities for professional growth and advancement.
  • Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

#BELLP

Pay Range
$23—$28 USD

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.

Bell Bros Privacy Policy

Bell Brothers Plumbing, Heating and Air Conditioning

About Bell Brothers Plumbing, Heating and Air Conditioning

Bell Brothers is the leading Residential Plumbing, Heating and Air Conditioning company in Northern California. We provides expert HVAC Installation, Repair and Maintenance in Yolo, Sacramento, Placer, San Joaquin and El Dorado Counties. We service all HVAC and Plumbing equipment makes and models and are known for our commitment to excellent customer service. Since 1991 Bell Brothers also known as "The No Surprise Guys"​ have built a reputation as the most trusted Heating and Air Conditioning Company in the Sacramento Valley. Over the years we have expanded our service offerings to Plumbing, trenchless

Owners and Brothers, Jerry and Kenny Bell started advertising their business by pasting flyers on the top of pizza boxes at their Family Owned Pizza Parlor, Pizza Bell in Elk Grove. The Brothers have always been very active in the Elk Grove Community, sponsoring Little Leagues, High School Sports and other Community Fundraisers. Through word of mouth and a lot of hard work, The Bell Brothers built a reputation on best practices like, being on-time, honest, and fair pricing.

Over the years The Bell's have grown their business to be the largest Residential Contractor reaching thousands of loyal clients each year throughout The Greater Sacramento area and beyond. Each employee of Bell Brothers follows a code of conduct which has proven to separate Bell Brothers from the many choices in the HVAC business. We are grateful for each and every client who trust us with their Family's safety and comfort. It is an honor to be YOUR Family contractor.

Industry
Energy & Utilities
Company Size
51-200 employees
Headquarters
Elk Grove, CA
Year Founded
Unknown
Website
bellbroshvac.com
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