Job Description

SCADA Software Technician (Ignition)
Location: Madera, California (On-site)
Type: Full-Time

Join a growing and innovative organization as a SCADA Software Technician, where you’ll play a key role in delivering and supporting Ignition-based solutions that drive operational efficiency. This position offers the opportunity to take ownership of software testing, configuration, and deployment while serving as a critical escalation point for complex technical support issues. Working closely with a distributed engineering team, you’ll help ensure reliable system performance and contribute to the development of scalable best practices.

Key Responsibilities

Software Testing & Quality Assurance

• Test and validate new Ignition features, scripts, and user interface components
• Perform functional, integration, and regression testing in controlled environments
• Document test cases, results, and release notes for internal and client use

SCADA Configuration & Deployment

• Lead configuration efforts for new client implementations, including tag setup, alarms, historian logging, and dashboards
• Partner with field teams during commissioning to ensure successful system performance

Tier 2 Software Support

• Serve as the primary escalation point for advanced software-related support issues
• Troubleshoot and resolve configuration, scripting, and integration challenges
• Collaborate with Tier 1 support to improve troubleshooting processes
• Escalate complex issues to engineering with clear documentation and replication steps

Documentation & Standards

• Develop and maintain configuration templates, deployment guides, and troubleshooting documentation
• Track system configurations and software updates with accuracy
• Ensure all documentation remains current and standardized across teams

Qualifications

Required:

• 2–4 years of experience with SCADA software configuration and deployment
• Strong proficiency in tag configuration, Python scripting, alarms, and historian setup
• Working knowledge of PLC/RTU communications (Modbus, MQTT, OPC-UA)
• Excellent troubleshooting and problem-solving skills
• Experience creating and maintaining technical documentation

Preferred:

• Ignition certification
• Experience in agricultural automation or irrigation systems
• Familiarity with wireless telemetry (LoRa, cellular)
• Experience with Git/version control and QA workflows
• Knowledge of REST API integrations

What Success Looks Like

• Seamless deployment of new features with minimal defects
• Timely and effective resolution of escalated technical issues
• Consistent, standardized SCADA configurations across projects
• Clear, accessible documentation supporting both deployment and support teams

Why This Opportunity
This role offers the chance to take ownership of mission-critical SCADA systems, collaborate with a highly skilled engineering team, and make a direct impact on operational efficiency in a rapidly evolving technical environment.