Salary: WWFG.09N $28.95 - $34.74 per hour
Work Hours: Monday - Friday, 7:00 A.M. - 3:30 P.M. (EST)
*This is an on-call 24/7 position*
Work Location: 455 Moccasin Bend Rd
FLSA Status: This is a Non-Exempt position.
Department: Wastewater - Liquid Waste Handling
This is a stand-alone position.
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Provides on-site user support of PCs for problems with hardware and software beyond the front- line support provided at the technician level; assists and trains users with PC software applications.
Performs diagnostic analysis, troubleshooting and resolution of PC software and hardware problems including multiple-level software conflicts; researches latest patches/fixes for PC software and hardware used by the City and gives recommendations as to the relevance of such patches/fixes to the City’s Wastewater Treatment Plant PC systems; formulates implementation plan for such patches/fixes deemed necessary.
Installs and configures networking system software, PC operating system software and application software on PC-based machines; sets up electronic information exchange devices and writes PC tips and procedures for computer set-up and maintenance.
Performs vendor tracking, interaction and management.
Provides recommendations to assist with procurement of hardware, software, equipment, materials and services from available vendors; assists user-departments with needs assessments for personal computers.
Provides web-page design and maintenance for PC support areas.
Uses, carries and answers their cell phone for business purposes as determined by the assigned job duties and the department head.
Participates in all aspects of programming, troubleshooting, repairing and maintenance of the City’s Supervisory Control And Data Acquisition (SCADA) computerized operating system.
Performs a variety of skilled, journey-level duties involved in the inspection, diagnosis, troubleshooting, maintenance, repair and servicing of water reclamation treatment and potable water treatment plant equipment, components, facilities and machinery, such as computers, 900 MHz radios, flow meters, pressure transducers, valves, limit switches, deep wells and pumps.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.
This position is deemed essential during inclement weather situations, and must report to or remain at work, even when administrative closings are announced, as determined by the Department Head.
Bachelor’s Degree and at least two (2) years of any combination of relevant education, training or experience sufficient to perform the essential duties of the job will be considered or any combination of equivalent experience and educational training or experience sufficient to perform the essential duties of the job will be considered.
Examples of relevant training include a vocation/technical degree with emphasis in Information Systems Technology. An example of relevant experience is work involving PC hardware and software user support.
Incumbents in this position are on-call 24/7.
Valid Driver’s License
Knowledge of personal computer systems; applicable hardware and software applications; applicable telecommunication devices; wireless network principles and customer support principles.
Skill in providing customer service; configuration, installation, testing and troubleshooting of PCs; troubleshooting applicable hardware, software, wireless telecommunication devices and wireless networks; communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction; knowledge of cyberthreats and security.
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.
Incumbents may be subjected to electrical currents.
Safety Sensitive: Y
Department of Transportation - CDL: N
Child Sensitive: N
This position requires pre-employment screening(s) that include: background check / drug screening / lift test / HepB Titer
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.
KJS 10.27.2026
Join the City of Chattanooga Team
Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College, our city blends a rich industrial history with a tech-forward future—famously powered by the nation’s first community-wide "Gig" fiber-optic network. The City of Chattanooga was also recently designated as a "National Park City,” the first of its kind in the United States.
Our Organization
As a City, we are powered by a dedicated workforce of approximately 2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including:
Why Choose Chattanooga?
The City of Chattanooga’s workforce is the heartbeat of our community, highlighted by our Work For America - Spotlight. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing:
In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets.
Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you’d like to call Chattanooga home – or maybe you already do! —and want to further your career through meaningful work that makes a true impact where you live, we’d love to talk to you.
Chattanooga, the 4th largest city in the state, is located in Southeast Tennessee near the border of Georgia at the junction of four interstate highways. The city has received national recognition for the renaissance of its beautiful downtown and redevelopment of its riverfront. The city boasts the most productive affordable housing program in the nation, and is notable for leveraging development funds through effective public/private partnerships, with significant civic involvement on the part of private foundations. Chattanooga was one of the first US cities to effectively use a citizen visioning process to set specific long-range goals to enrich the lives of residents and visitors.
