Basic Function To support the operations of the School Based Health Center Program.
Principal Accountabilities:
1. Knowledge of all aspects of the SBHC Program.
2. Manage recall lists for needed dental appointments and schedule when due
3. Manage parental consent forms for services and send requests for updated documents when needed
4. Schedule follow up appointments including treatment, 6-month rechecks, and sealants as requested by the dental hygienist.
5. Send letters to parents regarding future appointments and seek updated consents when due
6. Communicate with school personnel to schedule meetings as needed
7. Track monthly and annual enrollment in the SBHC programs
8. Assist with completion of NYS Department of Health quarterly reporting
9. Prepare monthly Quality Management Committee reports
10. Prepare monthly reports for staff completion such as Well Child Checks
11. Answer incoming phone calls, transfer patients calls where needed and schedule appointments as appropriate
12. Represent the SBHC program at school open houses and other outreach events.
13. Assist with and promote all processes associated with the Coleman initiative
14. Promote Patient Centered Medical Home initiatives
15. Assist SBHC staff with all other tasks as assigned
16. Travel/provide coverage at various SBHCs as needed
Requirements
Knowledge/ Education Requirements:
A. High school graduate or GED
B. Medical Assistant or Certified Nursing Assistant training strongly preferred
C. Experience with Microsoft Office products- Word, Excel, Outlook, PowerPoint
D. Verbal and written communication skills, office applications preferred
E. Demonstrate proper judgment and decision-making skills when necessary
F. Comply with the organizations code of conduct, safety rules and adheres to all company policies
G. Carry out job responsibilities in an ethical, effective and professional manner
H. Must be willing and demonstrate the ability to cooperate, work, and communicate with coworkers and supervisors
I. Must demonstrate computer proficiency with Microsoft Suite and electronic medical record system
J. Must be keenly aware of the importance of confidentiality in all aspects of the position

For over 50 years, ConnextCare has been providing a family-oriented health care practice for Oswego and surrounding county residents. We offer a variety of comprehensive health care services in a timely and efficient manner, all provided by our courteous and professional staff.
We value each of our patients, their privacy, and recognize the costs attributed to health care services. Most medical insurance plans are accepted here at ConnextCare, and we offer affordable and flexible payment plans for those without health insurance. Our professional staff of physicians, physician assistants, nurse practitioners, behavioral health specialists, dentists, hygienists, nurses, and volunteers are all working together to provide you with a variety of comprehensive health care related services.