Job Description

The SBCC Associate-II will support the implementation, monitoring, documentation, and coordination of Social and Behavior Change (SBC) interventions under the project. The SBC approaches will address demand-side barriers, misinformation, stigma, social and gender norms, and barriers to accessing appropriate SRHR information and services, while promoting climate-resilient and environmentally responsible SRHR practices.

Working under the guidance of the Advisor-I, Community Access, the Associate-II will provide day-to-day support to implementing partners and project teams in implementing SBC activities related to FP, MR, PAC, and other SRHR services. The position will support community engagement through Community Action Groups (CAGs), pharmacies and drug sellers, GPs, and other community actors.

The Associate-II will also support VCAT and stigma-reduction activities and the integration of climate-resilient and environmentally responsible SRHR practices into community engagement and SBC interventions. The position will assist in developing and disseminating SBC materials and digital content, conducting field monitoring, collecting and compiling program data, and documenting lessons and good practices. The position will work closely with Health Systems, RM&E, Gender Justice and GBV, and partner organizations to strengthen community-level demand generation and referral linkages within the Urban SRHR Service Network.

A. SBC Implementation Support

• Support implementation of SBC and community engagement activities in line with project plans and approved strategies.
• Assist implementing partners in organizing and conducting SBC activities related to FP, MR, PAC and other SRHR issues.
• Support adaptation and use of audience-appropriate SBC approaches and communication tools.
• Assist in identifying implementation challenges and sharing field-based recommendations with supervisors and partners.
• Support integration of gender, rights, inclusion, and client-centered approaches into SBC activities.

B. Community Engagement and CAG Support

• Support recruitment, orientation, training, mentoring, and monitoring of CAG members, peer leaders, and community volunteers.
• Support community dialogues, group sessions, outreach, edutainment, interpersonal communication, and other community engagement activities.
• Assist community actors in disseminating accurate SRHR information and promoting informed care-seeking and referral. Support community feedback and participation mechanisms.
• Assist CAGs and volunteers in promoting climate preparedness, service continuity, and environmentally responsible SRHR practices.
• Support community-based approaches to help women and girls access SRHR information and services during climate-related disruptions.

C. Pharmacy and Drug Seller Engagement

• Support implementation of pharmacy-based SBCC interventions and referral mechanisms.
• Assist with orientation and capacity-building activities for pharmacy owners and drug sellers on climate resilient SRHR information, client-centered communication, stigma reduction, and referral pathways.
• Create a pharmacy-based network and support establishment and maintenance of monitoring and reporting mechanisms for pharmacy and drug seller engagement activities.
• Support distribution and use of pharmacy-based SBC materials, job aids, digital tools, and referral resources.
• Conduct regular monitoring visits to participating pharmacies and document implementation progress, challenges, lessons learned and good practices.
• Support collection of feedback from pharmacies and drug sellers to improve project interventions.

D. Stigma Reduction and Values Clarification Activities

• Support implementation of stigma reduction and Values Clarification and Attitude Transformation (VCAT) interventions for community volunteers, pharmacists, drug sellers, general practitioners (GPs), facility providers, and other stakeholders.
• Support monitoring of stigma reduction activities and document changes in attitudes, practices, and service environments.
• Work with project teams and partners to promote respectful, non-judgmental, rights-based, and gender-sensitive and rights-based communication approaches to SRHR service delivery.
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E.SBCC Materials Development and Digital Communication: Support development, adaptation, pretesting, production, and dissemination of SBCC materials, job aids, and communication products. Collaborate with technical teams to ensure accuracy and consistency of SRHR messages and materials. Develop content and support management of digital and social media platforms, including Facebook, YouTube, Instagram, websites, and other communication channels. Support documentation of success stories, case studies, best practices, and project achievements.

F. Monitoring, Documentation, and Reporting: Conduct regular field visits to monitor implementation of SBCC, community engagement, pharmacy interventions and CAG activities. Support development and use of monitoring tools, checklists, databases, and reporting formats to document activities and results. Collect, compile, analyze, and report implementation data and field findings and share recommendations with supervisors and partners. Support research, assessments, evaluations, and evidence-generation activities related to SBCC and community engagement interventions. Prepare monthly, quarterly, and annual reports and activity updates.

G. Coordination and Project Support

Coordinate with implementing partners and relevant project teams to support timely implementation of SBC activities. Support activity planning, meeting arrangements, presentations, learning events, and other project documentation. Maintain liaison with DGFP, DGHS, city corporation authorities, and relevant technical committees for review and approval of communication materials and messages. Coordinate with government counterparts, City Corporation authorities, partners, GPs, pharmacies, health facilities, community actors, consultants, and vendors for implementation of community engagement activities. Support observance of national and international days and campaigns related to SRHR, family planning, and gender equality. Work closely with Health Systems, RM&E, Gender Justice and GBV, Communications, and other technical teams as required. Perform other duties assigned by the supervisor.

Ipas is strongly committed to providing a work environment that is free from all forms of harassment, discrimination, and inequity. We recruit, employ, train, promote, and compensate our personnel without regard to race, age, sex, religion, national origin, color, creed, ancestry, citizenship, caste, ethnicity, regional identity, tribal identity, marital status, veteran status, disability, genetic information, gender identity, transgender status, sexual orientation, or any other personal characteristic protected by law or outlined by Ipas policy. Ipas acknowledges that these personal characteristics may differ in different contexts.