Job Description

About Us

Join Dogwood State Bank, a Division of TowneBank, Small Business Lending. As a vital asset to Dogwood, our team members play a crucial role in delivering exceptional financial services through both our banking footprint and across the United States. With deep roots in the communities we serve, we pride ourselves on being an employer of destination. At Dogwood, our core values of love and respect shine through in every aspect of our work. We are a dedicated team, committed to making a meaningful impact on the lives of our customers and communities.

The SBA Business Development Associate works directly with assigned Business Loan Specialists (BLSs) to facilitate credit applications and closings. Activities include providing maximum administrative support to assigned BLSs, speaking directly with borrowers and/or referral sources to collect needed documents and information, data entry into Spark and other systems, coordinating with Credit and Closing Partners to facilitate timely approvals and closings, develop processes and systems with assigned BLSs to enable increased applications and closings for each assigned BLS.

Job Responsibilities

• Provides maximum administrative support to assigned BLSs to enable them to source more opportunities.
• Develops and implements effective and efficient processes with each assigned BLS to facilitate pipeline management, application submissions, closings.
• Develops full understanding of Spark and other internal systems. Performs all data entry functions for loan opportunities in all systems.
• Works with BLSs, Credit Underwriters and Loan Closers to collect all needed documents and information throughout the loan process.
• Maintains effective communication with all internal partners, borrowers, referral sources.
• Reads and understands the SBA Standard Operating Procedures (SOP).
• Develops full understanding of Dogwood SBL internal processes and procedures.
• Develops a full understanding of Dogwood SBL Credit Guidelines.
• Develops and nurtures effective working relationships with all internal partners.
• Implements effective time management.
• Has responsibility for following regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program.
• (CIP), and OFAC to assist in the identification, detection and detriment of money laundering or other unlawful activities.
• Submits required reports in a timely manner.
• Performs other duties as assigned.

General Qualifications

• Bachelor’s degree in business, finance, or equivalent experience.
• A minimum of 3+ years’ banking experience or equivalent.
• Deep knowledge of the SBA’s SOP, and related regulations.
• Knowledge and ability to use SBA systems are necessary to perform under the bank’s PLP SBA status.
• Ability to think strategically about staff, competitive position relative to a market, and plan actions accordingly.
• Knowledge of business development planning and management at an office level.
• Thorough knowledge of lending policies and procedures.
• Excellent communication skills.
• Proficient in computer software, fulfilling the principal responsibilities of the job.
• Familiarity with online computer systems.
• Proficient with statement spreading programs.
• Above - average courtesy and tact in dealing with community and peers.
• Strong professional, appearance, dress, attitude, interpersonal and communications skills.
• Ability to perform independently and with minimal supervision.

Physical Requirements

• Express or exchange ideas by means of spoken word via email or verbally.
• Exert up to 10 pounds of force occasionally, use your arm and legs and sit most of the time.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Essential Responsibilities:

• Other duties as assigned
• Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)