Activated Insights

Satisfaction Research Center Associate - Idaho Falls

Activated Insights  •  $11/hr  •  Idaho Falls, ID (Onsite)  •  2 hours ago
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Job Description

Job Location: Activated Insights - Idaho Office - Idaho Falls, ID 83402
Position Type: Part Time
Job Category: Satisfaction Research Center Looking for a job that works around your life while making a real difference?
At Activated Insights, we help home care providers better support seniors, caregivers, and families across North America. Every survey conversation you have helps improve the quality of care and employee experiences in communities across the country.
Why People Love Working Here
✅ Flexible scheduling
✅ No nights, weekends, or major holidays
✅ Consistent part-time hours (16–30 hours per week)
✅ Paid training
✅ Monthly bonuses and performance incentives
✅ Paid Time Off
✅ Supportive, team-focused culture
Competitive Pay
- $11/hour + bonuses for team members working 25+ hours per week
- $10/hour + bonuses for team members working 16–24 hours per week
Love Coming to Work
Our newly renovated Idaho Falls office includes:
- Golf simulator
- Ping pong table
- Complimentary drinks
- Snacks provided
- Modern workspace
- Team events and celebrations
- Leaders who genuinely care about employee success

QualificationsWhat You'll Do
- Conduct phone surveys with clients, family members, and caregivers
- Accurately document survey responses
- Help organizations improve care and employee experiences
- Create positive interactions with every participant
What We're Looking For
- Friendly, professional communication skills
- Comfortable speaking on the phone
- Reliable attendance
- Basic computer skills
- Positive attitude and willingness to learn
Language Skills
- English fluency is required.
- Spanish-English and Russian-English bilingual candidates are strongly encouraged to apply and are highly value
Apply today and join one of Idaho Falls' fastest-growing and most employee-focused workplaces.
Activated Insights

About Activated Insights

In 2023, we united the leading post-acute and long-term care technology companies to deliver mission critical applications and analytics to enable better care. These companies were aligned in a shared mission to help improve experiences for our customers, employees and for the people in their care. Now operating as a single entity, we are unifying under a single brand that demonstrates the breadth of our capabilities and aligns to each of the markets we serve.

Formerly HCP (Home Care Pulse), Activated Insights enables long-term and post-acute care providers to optimize every interaction with employees and clients. By offering comprehensive capabilities in recruitment, training, retention, and experience management, we enable organizations to enhance care quality and boost employee engagement. Our data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. Activated Insights is dedicated to elevating the care experience across the continuum of senior living and home-based care.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Rexburg, Idaho
Year Founded
2009
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