Job Description

Management Level

Manager

Job Description & Summary

At PwC, our people in legal services offer comprehensive legal solutions and advice to internal stakeholders and clients, maintaining compliance with regulations and minimising legal risks. These individuals provide strategic guidance and support across various industries.

In legal specialties at PwC, you will focus on legal support and advice across specific areas of law, confirming compliance and mitigating legal risks for the organisation. Your work will involve a wide range of specific legal matters and collaborate with different teams to drive business objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Qualifications /

Certifications required:

· LLB or equivalent legal qualification

· Admission as an attorney in South Africa or equivalent common law jurisdiction

Experience required:

· At least 5–7 years’ relevant post-qualification experience in employment law, gained in a reputable law firm, in-house legal team, or professional services environment

· Strong experience across a number of the following:

· redundancy and reorganisations

· changes to terms and conditions

· investigations and employee relations advisory

· managing litigation

· cross-border projects

· complex technical legal work

· Experience leading the employment workstream on transactions and large-scale change programmes, including project management of multi-jurisdictional matters

· Proven experience managing client relationships and providing clear, outcome-focused advice

· Demonstrated business development capability, including cross-selling, contributing to proposals and thought leadership

· Strong matter management discipline, including scoping, budgeting, profitability and risk management

· Proven people management experience leading and managing junior lawyers, associates and/or senior associates in a high-volume managed services, legal services or in-house environment

· Demonstrated ability to manage team capacity, workload allocation, quality oversight and delivery against agreed service levels

· Experience supervising junior team members, reviewing work, and supporting capability development

· Strong people leadership skills, including delegation, coaching, feedback and development

· Demonstrated ability to support performance management processes and deliver coaching and training

· Proven ability to manage high document volumes accurately and at pace, meet tight deadlines, and manage multiple priorities

· Proficiency with project management tools and legal technology, including process improvement and technology-enabled delivery models

Responsibilities of role:

· Lead and manage a broad range of contentious and non-contentious employment law matters, including high-value and complex mandates, with appropriate senior oversight where required

· Lead workforce change projects, including restructuring and redundancy programmes, transfers, changes to terms and conditions, and intra-group workforce moves, often across multiple jurisdictions

· Manage and oversee high-profile non-financial misconduct investigations · Provide strategic employee relations advisory support, investigations guidance and risk management advice, partnering with HR, Reward, Compliance and senior leadership stakeholders|

· Draft, review and oversee a wide range of legal documentation governed by the laws of England and Wales, as well as cross-jurisdictional legal documents

· Collaborate with other PwC teams outside Legal to support transactions by leading the employment workstream on domestic and cross-border matters, working closely with Tax, Deals and Workforce colleagues

· Prepare plain-English advice notes identifying material risks, required mitigations and recommended negotiation positions aligned to playbooks and PwC UK Employment Law Team client risk standards

· Liaise with clients and internal stakeholders, including partners, client teams, engagement teams and risk teams, to explain service-specific requirements and transaction positions

· Lead or support complex transactions, escalations, ad hoc matters and negotiations, including triaging transaction packs and prioritising legal and commercial risks

· Act as the day-to-day escalation point for complex employment law matters, guiding junior lawyers on legal approach, issue resolution and stakeholder handling

· Lead day-to-day team delivery across allocated matters and workstreams, ensuring consistent, high-quality outcomes against agreed SLAs

· Allocate work across junior team members, taking into account capacity, capability, development needs and delivery priorities

· Review team output to ensure quality, consistency and alignment with legal, client and risk standards · Manage matters profitably and efficiently, with disciplined scoping, budgeting, resourcing and risk management, and effective use of technology-enabled delivery

· Coordinate multi-jurisdictional projects, leveraging the international network to deliver consistent, timely and compliant outcomes

· Supervise, coach and review the work of junior team members, supporting quality, development and performance

· Provide structured coaching, feedback and on-the-job development to junior lawyers and team members

· Support performance management processes, including goal setting, development planning and ongoing feedback

· Monitor team capacity and utilisation across matters, and escalate resource constraints where appropriate

· Design and deliver client training, thought leadership and horizon scanning on employment law developments and workforce regulatory change

· Support pitches and proposals, contribute to go-to-market campaigns, and identify and help convert new opportunities within PwC and externally · Maintain and improve playbooks, templates, know-how and SharePoint resources, and drive training and process enhancements

· Support compliance processes including acceptance and continuance, independence, information security and data protection

· Meet agreed SLA turnaround times and quality standards, and contribute to client satisfaction and continuous improvement initiatives

· Perform related tasks to support the PwC UK Employment Law Team as required

Desirable skill sets

include:

· Clear, concise and confident communicator, both written and verbal, with the ability to tailor complex issues for non-legal and senior audiences · Strong negotiation and influencing skills, using transaction standards, playbooks and legal judgement to secure acceptable outcomes

· Advanced analytical and problem-solving ability, with the ability to triage complex document or transaction packs and prioritise material risks

· Excellent plain-English drafting skills, with exceptional attention to detail and accuracy

· Ability to translate legal and transaction risks into practical, business-oriented advice

· Strong relationship-building skills, with the ability to become a trusted advisor to internal clients, senior lawyers and stakeholders

· Strong people leadership and coaching capability

· Ability to delegate effectively, provide constructive feedback and build trust and accountability within a team

· Experience balancing stakeholder expectations with team wellbeing and sustainable performance

· Interest in working across a variety of employment-related advisory matters · Working knowledge of data privacy and information security

· Strong technology proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams), document comparison/blacklining, and collaboration tools such as SharePoint and OneDrive

· Experience with legal technology solutions such as document automation and AI-assisted review, and openness to innovation

· Comfortable working with non-legal advisors in multidisciplinary client teams

· Excellent organisation and time management skills, with the ability to manage multiple priorities and tight deadlines under pressure · Data-driven and process-oriented, with the ability to handle high document volumes with speed and accuracy while leveraging checklists and playbooks · Strong cross-cultural and time-zone collaboration skills, including UK–South Africa virtual teaming

Role related attributes:

· Professional integrity and discretion

· Organised and detail-oriented, with resilience under pressure and a consistent ability to deliver to deadlines and SLA requirements

· Strong analytical judgement, with the ability to prioritise material risks and make sound decisions

· Collaborative team player and team leader in a virtual team environment

· Trusted advisor to internal clients and senior stakeholders

· Strong leadership presence, with the ability to supervise, coach and develop others

· Continuous improvement mindset, with a focus on enhancing playbooks, training and systems

· Resilient, empathetic and accountable people leader who supports high performance and sustainable delivery.

Time zone details: Single territory ☐ Multi-territory ☒ Specify details: UK, and SATIC

Mental &

Environmental

Demands Special work requirements:

· Deliver exceptional quality with meticulous attention to detail, and consistently meet agreed SLAs and timeframes under pressure

· Work independently and as part of a team, taking ownership of matters from instruction to completion and escalating appropriately where needed

· Demonstrate energy, enthusiasm and adaptability in handling a broad range of employment law and transaction-related work

· Show resilience and persistence, remaining composed through high-volume document review and tight timelines

· Maintain a positive “can do” attitude and achieve goals through teamwork, influence and collaboration

· Proactively drive delivery across virtual teams, coordinating and influencing stakeholders to ensure timely outcomes

· Manage conflicting priorities and frequent context switching, and triage and reprioritise based on legal, commercial and business impact

· Maintain strict confidentiality and information security standards when handling sensitive documents and data

· Operate effectively in a UK-aligned or client-aligned schedule from South Africa; flexibility may be required during peak periods

· Sustain concentration for extended periods to review complex legal and transaction materials and apply sound judgment under time pressure

Business change accountability:

Moderate – support the business in adapting to regulatory, legal and risk management changes in employment law matters and transactions, and contribute to updates to playbooks, templates, delivery processes and team best practices.

Finance/Resource accountability:

• Responsible for effective matter management, including scoping, budgeting, utilization and profitability
• Support resource planning across matters and allocate work within the team in line with capacity, capability and delivery priorities
• Monitor utilisation, workflow and delivery capacity across the team, escalating constraints where appropriate
• Contribute to efficient delivery and continuous improvement in resource deployment

Communication and Interaction required: Staff in own area (manager, subordinates, colleagues) Regular line management engagement with junior team members, including 1:1s, coaching, feedback, work allocation and development discussions. Regular engagement with the PwC UK Employment Law Team, SATIC teams and Senior Manager on delivery priorities, resourcing and performance. Staff outside own area Collaboration with other PwC teams as needed, including Tax, Deals, Workforce and other internal stakeholders.

Internal Firm Services (SA Firm) As needed Territory Stakeholders Interaction with the PwC UK Employment Law Team, network firms and relevant client stakeholders, including coordination on delivery, legal risk positions and service requirements. Vendors/Suppliers N/A Other (e.g. Industry Forums/Associations) N/A Internal Firm Services (SA Firm) Territory Stakeholders Vendors/Suppliers Other (e.g. Industry Forums/Associations)

Industry Experience:

· Experience in professional services or similar employment law corporate environments · Familiarity with employment law transactions

· Demonstrable experience in employment law transaction support and transaction delivery

· Strong understanding of employment law compliance requirements

· Strong grasp of risk management in employment law transactions and due diligence

· Experience advising on cross-border and multi-jurisdictional matters is advantageous

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

October 29, 2026