Job Description

The Training Manager is responsible for leading the design, delivery, and continuous improvement of training programs supporting SAP, procurement workflows, and expense management systems (e.g., Concur). This role ensures enterprise-wide adoption, compliance, and operational efficiency by equipping employees with the knowledge and tools required to execute procurement and financial processes effectively. The position partners cross-functionally with Procurement, Finance, IT, and Operations leaders to align training strategies with business objectives and drive ongoing process improvement.

Work Location: This is a remote with heavy travel role. The selected candidate must live near a major metro airport hub and be in the EST or CST time zone. (eg. ATL, DFW, ORD, CLT, PHL, MIA)

Travel: 70+% travel to any of our USA locations based on business needs and subject to change

Work Schedule: Monday-Friday 1st Shift

Competitive Total Rewards: Competitive salary of $87,000–$120,000 plus yearly bonus, along with comprehensive benefits, including medical, dental, and vision insurance, 401(k) with company match, generous PTO, sick time, and company holidays. Compensation is based on experience, skills, and education.

Key Responsibilities

• Lead the development, implementation, and continuous improvement of procurement and financial systems training programs
• Design and deliver instructor-led, virtual, and blended learning solutions for SAP, Concur, and related systems
• Develop and maintain standard operating procedures (SOPs), job aids, and training documentation
• Facilitate onboarding, refresher, and continuous education training for employees across the organization
• Support site startups and system rollouts, including required travel for on-site training delivery
• Provide subject matter training on purchase order processes, expense management, and financial workflows
• Monitor training effectiveness through KPIs, learner feedback, and performance metrics
• Identify knowledge gaps and deliver targeted training or process improvements to address them
• Provide ongoing user support and act as a resource for system-related questions and troubleshooting
• Partner with cross-functional stakeholders to align training initiatives with business priorities
• Identify process inefficiencies and recommend scalable solutions to improve adoption and compliance

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Qualifications

Minimum Qualifications

• Bachelor’s degree in Supply Chain, Business, Finance, Accounting, or related field or equivalent hands on experience (6+ years) and a high school diploma
• Minimum of 3 years of hands-on experience in SAP training role/function related to finance, accounting, or procurement processes
• Demonstrated experience with purchase order processes and financial workflows
• Experience developing and delivering structured training programs
• Hands-on experience with SAP, including purchase order creation and approval processes
• Experience with Concur Travel & Expense or similar expense management systems
• Experience using Scribe or similar process documentation tools
• Strong understanding of procurement processes and financial controls
• Excellent communication, facilitation, and presentation skills
• Strong organizational skills with the ability to manage multiple training initiatives
• High attention to detail and commitment to accuracy and compliance
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)
• Ability to work independently and collaborate cross-functionally
• Must be located in a major airline hub within the Central or Eastern time zone (e.g., ATL, DFW, ORD, CLT, PHL, MIA)

Preferred Qualifications

• Advanced proficiency in SAP, Ariba, Concur, and SAP SAC analytics tools
• Experience in a multi-site, high-growth, or logistics/distribution environment
• Familiarity with Learning Management Systems (LMS) and training analytics/reporting
• Experience supporting large-scale system implementations or enterprise rollouts
• Demonstrated ability to translate complex system processes into user-friendly training content