Lead the Future of People Technology at Pets at Home
Become our SAP SuccessFactors & People Systems Manager
Pets at Home is on a mission to create the best pet care business in the world — and our people technology is central to making that happen. We’re looking for an exceptional SAP SuccessFactors & People Systems Manager to lead our People Systems capability, drive innovation, and ensure our colleagues have the tools, insights and processes they need to thrive.
This is a pivotal role within Group IT, supporting the People function, shaping strategy, improving system capability and leading a team of experts who keep our HR technology running smoothly, securely and effectively.
About the Role
You’ll be responsible for the day‑to‑day management, development and governance of our SAP SuccessFactors landscape, alongside our wider suite of People Systems. Leading a team of specialists, you’ll ensure systems are stable, compliant, well‑configured and continuously improved to meet the needs of a growing, dynamic organisation.
Working closely with the SAP team, People leaders, technical partners and third‑party suppliers, you’ll oversee half‑yearly release cycles, maintain data integrity, manage integrations, enhance processes and support operational excellence across all modules — including EC, Recruiting, Onboarding, LMS, Time Off, Compensation, Talent and more.
This is a highly visible, senior role with significant influence across People, IT and Operations.
What you’ll do
About You
You’ll be a confident, credible leader with deep expertise in SAP SuccessFactors and HR systems, able to engage at all levels and drive strategic improvements while ensuring operational excellence.
You’ll bring:
This role is based at our Handforth Support Office, with hybrid working and some weekend work during major release cutovers.
Inclusion
We believe everyone is welcome, and everyone belongs. If you think you’re a strong match for this role — and you share our belief that together we’re better with pets — we’d love to hear from you, whatever your background or circumstances.
Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.
We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.
Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.
Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!
If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/
