Job Description

Key Responsibilities

• Manage End-to-End O2C Processes:
  Handle sales order processing, deliveries, billing, and returns with operational excellence.
• Configure & Support Core SD Areas:
• Pricing procedures, condition techniques, and tax determination
• Billing types, copy controls, and output determination
• Handle Contract Management:
  Work with scheduling agreements, value contracts, and service contracts.
• Support Export/Import Processes:
  Manage export documentation, Incoterms, shipping, and compliance requirements.
• Drive Cross-Module Integration:
  Integrate SAP SD with FI (Accounts Receivable), MM (Procurement), and logistics modules.
• Manage Logistics Execution:
  Oversee shipping, transportation, route determination, and delivery scheduling.
• Resolve Issues & Support Operations:
  Analyse and resolve production incidents and service tickets (L2/L3 support).
• Participate in Project Lifecycle:
  Engage in requirement gathering, functional specification (FS) development, and solution design.
• Conduct Testing:
  Perform unit testing, integration testing, and support user acceptance testing (UAT).
• Prepare Documentation:
  Create and maintain BRD, FS, test scripts, and knowledge transfer (KT) documents.

Educational Qualification & Exp.

Bachelor’s degree in:

• Engineering / Information Technology / Commerce / Business Administration
• Relevant SAP training or certification is an advantage
• 3–4 years of hands-on experience in SAP SD module
• At least 1 end-to-end implementation or support project experience
• Experience with incident management tools (e.g., ServiceNow, Jira)

Desired Skills

• Strong analytical and problem-solving abilities

• Excellent written and verbal communication skills

• Experience in client-facing roles and stakeholder management

• Ability to work independently and collaboratively in a team environment

• Solid understanding of testing methodologies (Unit, SIT, UAT)

• Strong documentation and presentation skills

Why join us?

• Work on high-impact SAP projects with leading clients.

• Be part of a collaborative and growth-oriented team.

• Opportunity to expand your skills in a dynamic environment.