Job Description

As an SAP SD Consultant, you will be responsible for supporting, configuring, and optimizing SAP Sales and Distribution processes across SAP ECC and SAP S/4HANA environments. The role requires hands-on experience in sales order processing, delivery, billing, pricing, output management, customer master, enterprise structure, and integration with SAP MM and FI modules.

You will work closely with business users, cross-functional teams, and technical support teams to analyze business requirements, resolve incidents, support change requests, assist with S/4HANA migration activities, prepare documentation, conduct end-user training, and ensure smooth go-live and hypercare support. The role also involves production support, ticket management, data loading, mass changes, process documentation, and continuous improvement of SAP SD business processes.

• Work as an SAP SD functional consultant supporting AMS, L2 support, implementation, and business process support activities.
• Analyze business requirements and configure SAP SD processes based on client needs.
• Configure and support sales documents, item categories, schedule lines, pricing, output management, customer master, and enterprise structure.
• Handle incident management and change management activities while ensuring timely resolution within defined service levels.
• Troubleshoot SAP SD production issues, perform root cause analysis, and coordinate with business and technical teams for resolution.
• Support SAP SD integration with MM and FI modules for end-to-end business process execution.
• Participate in SAP S/4HANA migration activities and support transition from legacy systems to SAP S/4HANA.
• Support go-live, post-go-live, and hypercare phases as a key functional support resource.
• Perform mass data processing, data loading, and mass changes using LSMW and MASS.
• Collaborate with cross-functional teams, business stakeholders, and client users to improve process efficiency and user experience.
• Support knowledge transfer, mentor team members, and act as a key contact during deployment and support activities.
• Bachelor’s degree in Engineering, Information Systems, Business, or a related field.
• 6+ years of overall professional experience, including hands-on experience in SAP SD configuration, production support, and business process support.
• Strong understanding of SAP SD processes including sales order management, delivery, billing, pricing, output management, customer master, and enterprise structure.
• Hands-on experience in SAP S/4HANA or SAP ECC support, migration, go-live, and hypercare activities.
• Exposure to SAP S/4HANA migration, legacy system transition, and deployment support.
• SAP SD certification and SAP S/4HANA Cloud Private Edition – Sales certification are preferred.