Job Description
Ergon, Inc is seeking a detail-oriented and highly motivated SAP/4HANA Trainer. This role is responsible for developing and delivering high-quality learning solutions equipping planning, production, warehousing, and logistics teams to operate effectively within the SAP S/4HANA environment. This individual will lead activities of other role specific trainers supporting Project Polaris implementation. This position plays a critical part in enabling successful adoption of end-to-end Plan-to-Ship processes, including demand and supply planning, MRP, production execution, quality checks, inventory management, warehouse operations, and outbound shipment activities. This includes working closely with Program Management Office, IT, and Change Management teams to ensure users clearly understand system functionality, process flow, compliance requirements, and operational impacts. The individual contributes directly to transformation readiness, go-live stabilization, and ongoing performance improvement across operations.
Key Duties and Responsibilities:
- Training Development & Delivery
- Design and deliver role-based training for planning, production, quality, inventory, warehouse, and shipping functions.
- Develop instructional materials including simulations, scenario-based exercises, job aids, and quick reference guides.
- Facilitate hands-on sessions illustrating how planning impacts downstream execution.
- Prepare business unit trainers through train-the-trainer program to assist with development of training.
- Oversee and provide feedback to business unit trainers during training development & delivery.
- Deliver Instructor-Led Training (ILT), Virtual Instructor-Led Training (VILT), and blended learning aligned to operational roles.
- Process & System Expertise
- Maintain deep understanding of P2S processes: planning, MRP, production execution, quality checks, IM/WM/EWM movements, and outbound delivery.
- Collaborate with functional experts to understand system configuration and integration.
- Support User Acceptance Testing (UAT) through test script validation, scenario facilitation, and training issue tracking.
- Stakeholder Engagement & Change Support
- Partner with supply chain and operations leaders to assess learning needs and readiness.
- Provide insights into adoption risks, process gaps, and performance improvement opportunities.
- Coordinate subject matter experts (SMEs) and super users during training development and delivery.
- Contribute to communication and readiness activities tied to transformation efforts.
- Performance Measurement & Continuous Improvement
- Evaluate learning effectiveness using assessments and performance feedback.
- Update training materials to reflect system enhancements and evolving best practices.
- Maintain accurate documentation aligned with process and compliance expectations.
Education and Experience Requirements:
- 20+ years of experience in planning, manufacturing, logistics or warehousing or 10+ years' experience with a bachelor's degree in supply chain, Operations, Business, Industrial Engineering, Education, or related field.
- 10+ years of SAP ECC and/or S/4HANA training experience in planning, manufacturing, logistics, or warehousing.
- Working knowledge of PP, MM/IM, EWM/WM, SD modules.
- Experience designing ILT, VILT, simulations, and performance support content.
- Strong facilitation and communication skills.
- Ability to use feedback and performance data to improve training.
Desired Qualifications:
- SAP certification or formal training in PP, MM, EWM, or SD.
- Experience with SAP transformations, cutovers, or go-lives.
- Familiarity with forecasting tools, MRP logic, and warehouse optimization.
- Experience with SAP Enable Now, WalkMe, or similar tools.
- Experience with process documentation and UAT support.
- Exposure to Lean or Six Sigma methodologies.
Why Ergon Inc.?
At Ergon, we are a relationship-driven, family-owned company that values each employee's growth and contributions. Headquartered in Flowood, Mississippi, we take pride in maintaining a close-knit, small-company atmosphere while offering exceptional career opportunities. Our comprehensive benefits package includes:
- Competitive pay
- 401(k) matching & profit sharing
- Health, Dental, Vision, and Life Insurance
- Short- and Long-Term Disability Plans
- Additional voluntary benefits
- Paid holidays, vacation, and sick leave
- Tuition assistance
At Ergon Inc., we live by our core values:
- Empowered Service Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
- Selfless Leadership We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership.
- Purposeful Growth We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically.
- Respectful Relationships Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships.
Come and join the Ergon team!
We are an EEO/AAP employer.
Job Role: SAP S/4HANA Trainer
Location: Flowood, MS
Employment offer contingent upon pre-employment drug test, background check, and MVR.
