Job Description

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.

Further information at ZEISS India

• As an SAP S/4HANA Service consultant you will be responsible for our service processes and the Solution Architecture in SAP S/4HANA (Inhouse Repair, Returns Management, CRM Integration, …)
• As an SAP S/4HANA Consultant for the Service to Customer (S2C) area in SAP S/4HANA, you will shape our SAP S/4HANA solution to perfectly support our global service processes. An exciting transformation project awaits you, involving the transition from the existing SAP ECC to SAP S/4HANA. In this role, you will primarily contribute to the development and implementation of the global template and work in a service hub for the rollout.

Primary Duties and Responsibilities:

• You will actively contribute to our global transformation program from SAP ECC to SAP S/4HANA and support the standardization and simplification of our global process landscape
• In your role you are the central IT contact person for our business groups in the service area ( Inhouse Repair, Returns Management, CRM Integration, …)
• You will work closely with the business groups to collect, review, and prioritize business needs in the service area for our ongoing SAP S/4HANA implementation
• You will coordinate the implementation with the relevant parties
• You are in close coordination and collaboration with our internal and external consultants in a dynamic project environment

• You will also work on the integration of our S/4HANA service processes such as logistics, controlling, billing and CRM integration

Experience and Education Requirements:

• Proven experience as a Solution Consultant/Architect in SAP transformations with a focus on SAP Customer Service (CS) processes with more than 2+ years

• Profound knowledge of sales and services processes , like service planning and execution, inhouse repair or returns management

• Implementation and customization of sales and service processes in SAP S/4HANA

• A relevant engineering degree or Business Administration with IT with more than 5+ years of overall IT experience.

• You are familiar with SAP customizing

• You have a strong ability to work in international and cross-functional teams, paired with a consulting orientation and good communication skills

• Knowledge in related processes such as logistics execution, sales and distribution, controlling, procurement or CRM (SAP / Salesforce) are a plus

Why Join Us:

At ZEISS, we offer more than just a Job; we provide a platform for personal and professional growth! You'll have the opportunity to work alongside industry leaders, drive innovation, and make a meaningful impact at Zeiss Global. Join us on our mission to shape the future of IT at Zeiss!

If you're ready to take the next step in your career and become part of a forward-thinking team, apply now and unlock your potential with ZEISS.

Visit our website Solutions to shape the future | ZEISS and ZEISS India to learn more about ZEISS and our innovative Products/solutions.

Your ZEISS Recruiting Team:

Saptarshi Chowdhury