Job Description
- Project Management Experience – Should have at least 12+ years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing.
- SAP Background – Preferred at least 5 years of SAP experience in non-PM role
- Project Ownership: Should own end to end delivery of the project & should be ready to roll up the sleeves when needed.
- Project Oversight during execution phase: Overseeing the project from start to finish, including design, build, test, and post-go-live support
- Customer support: Lead customer support and participate and address program level discussion. Lead steering committee meeting with customer.
- Service quality: Ensuring service quality, availability, and operational capability
- Program governance: Establishing effective program governance for each account
- Collaboration: Working closely with internal and external partners, including customers and project managers.
- Escalation management: Managing escalations and customer communications
- Reporting: Ensuring weekly status reports and conducting internal governance meetings.
- Adherence to internal quality (Delivery Excellence) processes
- Maintain healthy profitability of account considering sold versus delivered margins
- Mentor Project Managers
- Project Management Experience – Should have at least 12+ years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing.
- SAP Background – Preferred at least 5 years of SAP experience in non-PM role
- Project Ownership: Should own end to end delivery of the project & should be ready to roll up the sleeves when needed.
- Project Oversight during execution phase: Overseeing the project from start to finish, including design, build, test, and post-go-live support
- Customer support: Lead customer support and participate and address program level discussion. Lead steering committee meeting with customer.
- Service quality: Ensuring service quality, availability, and operational capability
- Program governance: Establishing effective program governance for each account
- Collaboration: Working closely with internal and external partners, including customers and project managers.
- Escalation management: Managing escalations and customer communications
- Reporting: Ensuring weekly status reports and conducting internal governance meetings.
- Adherence to internal quality (Delivery Excellence) processes
- Maintain healthy profitability of account considering sold versus delivered margins
- Mentor Project Managers
- Project Management Experience – Should have at least 12+ years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing.
- SAP Background – Preferred at least 5 years of SAP experience in non-PM role
- Project Ownership: Should own end to end delivery of the project & should be ready to roll up the sleeves when needed.
- Project Oversight during execution phase: Overseeing the project from start to finish, including design, build, test, and post-go-live support
- Customer support: Lead customer support and participate and address program level discussion. Lead steering committee meeting with customer.
- Service quality: Ensuring service quality, availability, and operational capability
- Program governance: Establishing effective program governance for each account
- Collaboration: Working closely with internal and external partners, including customers and project managers.
- Escalation management: Managing escalations and customer communications
- Reporting: Ensuring weekly status reports and conducting internal governance meetings.
- Adherence to internal quality (Delivery Excellence) processes
- Maintain healthy profitability of account considering sold versus delivered margins
- Mentor Project Managers
ABOUT US
Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change.
Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.
Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.
EQUAL OPPORTUNITY EMPLOYER:
Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
INFORMATION SECURITY RESPONSIBILITIES:
- Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
- Take part in information security training and act while handling information.
- Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
- Understand and adhere to the additional information security responsibilities as part of the assigned job role.
