Job Description

Company Overview
Dematic Corporation is a leading supplier of integrated automated technology, software, and services to optimize the supply chain. Dematic belongs to the KION Group. The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions. We currently have more than 41,000 employees and approximately €11,100 million in revenue. Our portfolio encompasses industrial trucks, such as forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains, including all related services. Across more than 100 countries worldwide, the KION Group's solutions improve the flow of material and information within factories, warehouses, and distribution centers.

We offer:

Dematic/KION is looking for an experienced SAP Output Management Administrator as part of the Global Service SAP Authorization, Job Control & Output Management Team to support and maintain the enterprise-wide print and output infrastructure in KION Group IT. The role will focus on managing output systems integrated with SAP, including LRS VPSX, CUPS (Common UNIX Printing System), and Plossys. You will ensure reliable and efficient document and print delivery across the business, supporting both operational and project-based requirements.

Tasks and Qualifications:

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Tasks and Qualifications:

What You Will Do in This Role:

To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas:

• Administration and Support of SAP Output Management tools such as LRS VPSX, Plossys, and CUPS.
• Configure, maintain, and troubleshoot output devices (SAP devices) across SAP landscapes (ECC, S/4HANA, BW, etc.).
• Monitor and resolve print failures, spool issues, and document output errors.
• Collaborate with SAP Basis, Infrastructure, and Functional teams to ensure seamless document delivery (invoices, delivery notes, reports, etc.).
• Implement and maintain output rules and distribution logic in SAP SPAD.
• Manage and upgrade print servers and middleware components (LRS VPSX, Plossys) and SAPSPrint.
• Define and maintain routing rules, printer queues, and failover configurations.
• Maintain compliance with data privacy and retention policies for output documents.
• Create and maintain documentation and (SOPs) for output-related processes.
• Provide support for go-lives, migrations, and SAP upgrades regarding output processes.

What We Are Looking For:

• 3+ years of experience working with SAP Output Management in an enterprise environment.
• Strong hands-on expertise in LRS VPSX, CUPS, SAPSPrint and Plossys.
• Experience with SAP printing configuration in SPAD.
• Good understanding of SAP spool work processes, device types, and access methods.
• Experience with output types, form technologies (SAPscript, Smart Forms, Adobe Forms), and document generation.
• Familiarity with Windows, Linux/Unix command-line tools and scripting for the Output Management Systems.
• Basic networking and troubleshooting knowledge (IP printing, ports, queues, SNMP, etc.).
• Good knowledge regarding Print Devices such as Laser and Label Printers.
• Knowledge of Printer Language such as PCL/PJL and ZPL (Zebra Printer Language).
• Ability to analyze logs and trace output issues across multiple layers.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Strong communication skills (English required C1/C2). (German is a plus)
• Resume/CV must be submitted in English.
• Willingness to travel up to 10-15% internationally.

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