Job Description

SAP PP-PI Consultant (with QM) 24x7 Manufacturing Support | Biopharmaceutical Industry Position SAP PP-PI Consultant (with QM) Module SAP PP-PI (Production Planning for Process Industries) with QM Experience 5-7 years (relevant SAP experience) Industry Pharmaceutical / Biotech - process manufacturing (GMP) Engagement Production support for 24x7 manufacturing operations Work schedule Rotational shifts / on-call; weekend and holiday support for critical incidents Location Chennai / Banglaore About the Client Our client is a global biopharmaceutical company focused on the development and manufacture of biosimilar medicines. SAP is their enterprise ERP platform, covering manufacturing, quality management, planning, production scheduling, warehouse management, finance and HR. Their GMP manufacturing plants operate 24x7, and the SAP landscape supporting them must be available and stable around the clock. Role Summary We are looking for an SAP PP-PI consultant with strong Quality Management (QM) knowledge to provide 24x7 functional support for process manufacturing at a biopharmaceutical client. The consultant will keep production orders, batch execution and quality processes running smoothly on the plant floor, resolve incidents quickly, and drive continuous improvements in a GMP-regulated environment. Key Responsibilities • Provide L1.5, L2/L3 functional support for SAP PP-PI and QM, resolving incidents and service requests within agreed SLAs • Support process order lifecycle: creation, release, material staging, confirmation, goods movements, settlement and TECO • Maintain and troubleshoot master data: master recipes, resources, BOMs, production versions, control recipe destinations • Support PI sheets / XSteps and integration with MES and shop-floor systems • Support batch management: batch classification, batch determination, shelf life / expiry, batch where-used and genealogy • Handle QM processes: inspection plans, inspection lots (incoming, in-process, final, stability), results recording, usage decisions, quality notifications and certificates of analysis • Support release and quarantine processes in coordination with QA and the warehouse • Perform root-cause analysis on recurring issues and implement permanent fixes through the GxP change-control process • Prepare functional specifications, test scripts and validation evidence (IQ/OQ/PQ, UAT) for changes and enhancements • Work closely with PP-DS, EWM, MM and FI/CO consultants on cross-module issues Required Skills and Experience • 5-7 years of SAP experience with hands-on PP-PI in a process industry (pharma, biotech, life sciences, chemicals, food or similar) • Strong working knowledge of SAP QM integrated with PP-PI • At least one production support engagement and preferably one full-cycle implementation • Solid understanding of batch management, process orders, master recipes and goods movements • Working knowledge of GMP and GxP, computer system validation (CSV), 21 CFR Part 11 and EU Annex 11 • Ability to read and debug basic configuration, user exits and IDocs with technical teams Preferred / Added Advantage • Pharma or biotech manufacturing experience • Exposure to MES integration and SAP ME/MII • Working knowledge of PP-DS, EWM or MM • Experience on SAP S/4HANA in addition to ECC Work Conditions • This is a 24x7 production support role for live GMP manufacturing operations. The candidate will work in a rotational shift / on-call model as agreed with the client. • Must be flexible to work on weekends and public holidays when a critical (P1/P2) incident affecting manufacturing needs to be resolved. • Must follow ITIL-based incident, problem and change management, and the client's GxP change-control procedures. • Must be able to work with global, multi-time-zone teams including business users, IT, QA/compliance and other SAP module consultants. Soft Skills • Clear written and spoken English; able to explain issues and fixes to shop-floor, QA and business users • Calm, structured approach under pressure during production-down situations • Strong root-cause analysis and documentation discipline (RCA, KEDB, SOPs, test evidence) • Ownership mindset: follows an incident through to closure and permanent fix Qualifications • Bachelor's degree in Engineering. • SAP certification in the relevant module is preferred • Valid passport and willingness to travel to client sites for short periods if required