Job Description

The PTM Lead is responsible for overseeing end‑to‑end project and transition management for SAP Plant Maintenance (SAP PM) initiatives within a fast‑paced CPG/Wholesale environment. This role ensures that all enhancements, deployments, upgrades, and operational transitions are delivered effectively, with a strong focus on operational readiness, process adherence, and seamless integration with plant operations.

The PTM Lead acts as the central liaison between business stakeholders, technical teams, supply chain/operations, and support functions to ensure stable and sustainable transitions into production.

Key Responsibilities

1. Project Leadership & Coordination

• Lead SAP PM–related projects from initiation to go‑live, ensuring alignment with business priorities, manufacturing operations, and plant maintenance strategies.
• Define project scope, timeline, milestones, risks, and resource plans.
• Coordinate cross‑functional teams including IT, Operations, Maintenance, Procurement, and Quality.

2. Transition Management

• Develop and execute transition plans ensuring smooth handover into operations.
• Establish readiness criteria, cutover plans, validation steps, and acceptance documentation.
• Ensure end users, plant teams, and support groups are fully prepared for new processes or capabilities.

3. Operational Readiness & Governance

• Assess impacts on plant maintenance workflows, reliability programs, asset management, and production operations.
• Coordinate training, documentation updates, and SOP alignment.
• Ensure that SLAs, KPIs, and performance metrics are defined and integrated into support models.

4. SAP Plant Maintenance Expertise

• Provide functional guidance in SAP PM including work orders, maintenance plans, asset structures, notifications, and master data.
• Support the design, testing, and validation of SAP PM enhancements and integrations.
• Ensure system changes comply with CPG/Wholesale operational needs and industry best practices.

5. Risk, Issue & Change Control Management

• Identify and manage risks, issues, and dependencies across project and transition phases.
• Facilitate change management activities to support adoption and minimize operational disruption.
• Lead lessons learned reviews and embed continuous improvement into future initiatives.

6. Stakeholder & Communication Management

• Act as the primary communication bridge between business leaders, plant teams, and technical delivery teams.
• Provide clear, structured project status reporting, escalation management, and decision‑support documentation.
• Align expectations across diverse groups and influence outcomes without direct authority.

Qualifications & Experience

Education

• Bachelor’s degree in Engineering, Information Systems, Business, Operations Management, or related field; or equivalent experience.

Required Experience

• 7+ years of experience in Project Management, Service Transition, or Operational Readiness roles.
• 5+ years of hands‑on involvement with SAP Plant Maintenance (SAP PM) in a business or IT capacity.
• Experience working in CPG and/or Wholesale industries, preferably with manufacturing or distribution operations.
• Demonstrated success leading cross‑functional initiatives with strong operational impact.

Preferred Certifications

• PMP, PRINCE2, or other project management certification.
• ITIL Foundation or higher (for transition and service readiness).
• SAP certification in Plant Maintenance (advantage).
• Agile/Scrum certification is a plus.

Key Competencies

• Deep knowledge of SAP PM processes and plant maintenance operations.
• Strong leadership and project management skills.
• Excellent communication and stakeholder engagement abilities.
• Ability to operate in complex, matrixed organizations.
• Problem‑solving and analytical mindset.
• Highly organized and detail‑oriented, with strong governance discipline.
• Ability to drive adoption and change in operational environments.

Success Indicators

• On‑time delivery of SAP PM projects with minimal disruption to plant operations.
• Successful transitions with complete readiness and stable post‑go‑live performance.
• High engagement and satisfaction from plant maintenance, operations, and business stakeholders.
• Measurable improvement in maintenance processes, system adoption, and operational KPIs.
• Standardization and repeatability of project and transition frameworks.