Job Description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time SAP Operations Specialist in Bangalore we’re looking for?

Your future role

Take on a new challenge and apply your SAP expertise in a cutting-edge and evolving field. You’ll work alongside collaborative, detail-oriented, and proactive teammates.

You'll ensure the stability, performance, and continuous improvement of the SAP landscape across all business domains. Day-to-day, you’ll work closely with teams across the business (such as Business Process Owners, Key Users, and domain leaders), oversee daily operations, and prioritize incident and problem management to drive operational excellence and much more.

You’ll specifically take care of managing service delivery performance and coordinating SAP changes across modules and systems, but also ensuring compliance with IT security, audit controls, and quality standards.

We’ll look to you for:

• Ensuring availability, stability, and performance of the SAP application landscape (ECC, Fiori, PI/PO, GRC, Solution Manager, etc.)
• Overseeing daily monitoring, batch execution, system health checks, and proactive maintenance
• Prioritizing and managing incidents to ensure effective resolution and escalation when necessary
• Driving problem management to eliminate recurring issues and reduce ticket backlog
• Coordinating SAP changes and managing release cycles, patches, upgrades, and major deployments
• Facilitating communication between business stakeholders, project teams, and support operations
• Ensuring proper governance and regular operational reviews with support partners and vendors
• Maintaining operational documentation and supporting audit cycles
• Proposing and implementing improvement plans to stabilize operations and enhance performance

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Computer Science, Information Technology, or a related field
• Experience in SAP operations management, including ECC, Fiori, PI/PO, and related systems
• Knowledge of ITIL frameworks and service delivery management
• Familiarity with SAP change management processes and release coordination
• A certification in SAP or ITIL is a plus
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with innovative technologies and new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects that have a real impact on global mobility
• Utilise our flexible and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning programs
• Progress towards senior leadership or specialized technical roles
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.