IntelliSoft

SAP Jr. Service Consultant

IntelliSoft  •  Hyderabad, IN (Onsite)  •  2 months ago
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Job Description

Must have a minimum 5 years of experience in an automotive industry. Well versed in the complete operations of an automobile. High standards of communication and technical knowledge are expected from the ideal candidate for this post.

Roles & Responsibilities:

  • Should Communicate with clients about vehicle problems, insurance questions, and warranty issues
  • Maintains positive relationships with clients to ensure repeat and return customers
  • Ask open ended questions and record customer requests
  • Ensure proper explanation of the content of work in detail
  • Empathize and clarify customer requests.
  • Co-ordination with the Pre-Sales/Sales Manager to ensure completion of questionnaire in time and update status to customers
  • Ability to use and understand parts catalogues.

Required Skills:

  • Diploma or Bachelor of Automobile or Mechanical Engineering graduate.
  • 5+ years of experience as a Service Advisor in commercial vehicle industry, Automotive vehicle industry in particular.
  • Experience with automotive dealer / distributor business processes, working knowledge of MS office, ERP (SAP) skills, customer handling skills and good communication skills. Logical thinking ability to understand the technical root cause of the problem with the vehicle.
  • Excellent Communication, Presentation skills
IntelliSoft

About IntelliSoft

IntelliSoft is an SAP Gold Parnter headquartered in Dubai, UAE offering Solutions on SAP S/4 HANA Platform with more than 250 employees serving clients globally. We offer a wide range of Technology, Consulting, Training and Support services around SAP Platform. Utilizing our Human Values, Dignity, Commitment, and Expertise, IntelliSoft helps its clients to “Excel” in their field of work.

IntelliSoft is SAP VAR, Serivces, Build & PCoE certified Partner since 2006. We have delivered more than 80 successful end to end implementations on SAP Platform include 10 + implementation on S/4 HANA.

IntelliSoft's autoExpress™ - a DMS built on SAP’s S/4HANA platform and applications, enables Automotive Dealers to reach out to prospects, engage them with market insight, maximize revenue and profits, improve customer satisfaction, streamline existing workloads, reveal optimal decisions and capitalize on digitally transformed business models.

Automotive and Heavy Equipment dealer businesses, by leveraging our Industry specific Fiori UI Apps, Web Apps and Mobile Apps greatly enhance Customer Experience and Optimize Operations. The functions and feature are aimed at increasing Revenue by empowering sales team to sell more and reduce operations cost due to automation.

autoExpress™ is delivered with Best Practice Configuration & Documentation which reduces duration of adoption and therefore the cost of implementation.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Dubai, AE
Year Founded
2006
Website
intellisoft.co
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