Job Description

Work at DaCodes!
We are a high-impact software and digital transformation firm.
For 10 years, we have created solutions focused on technology and innovation thanks to our team of nearly 300 talented #DaCoders, including developers, architects, UX/UI designers, PMs, QA testers, and more. Our team collaborates on projects with clients across LATAM and the United States, delivering outstanding results.
At DaCodes, you will have the opportunity to accelerate your professional growth, work on diverse projects across different industries, and contribute to the design, implementation, and optimization of cloud infrastructures.
Our DaCoders have a significant impact on the success of our business and our clients. You will be the expert participating in our projects and will have access to disruptive startups and global brands.
Interested?
We are looking for a SAP IS-U FI-CA Functional Consultant to support, configure, troubleshoot, and enhance SAP Contract Accounts Receivable and Payable (FI-CA) solutions for utility environments.
This role requires hands-on functional expertise in SAP IS-U FI-CA, with a strong understanding of customer financial processes across the meter-to-cash / customer-to-cash lifecycle You will collaborate with business stakeholders, technical teams, and other SAP functional areas to deliver enhancements, investigate production issues, and ensure the reliable operation of critical payments, collections, and customer accounting processes.
The ideal candidate combines solid FI-CA configuration experience with strong analytical and troubleshooting skills and can independently investigate functional issues, assess cross-module impacts, and translate business requirements into effective SAP solutions.
Requirements
Key Responsibilities

• Collaborate with business users and stakeholders to gather, analyze, and document requirements for SAP IS-U FI-CA enhancements and initiatives.
• Configure and support SAP IS-U FI-CA functionality according to business and operational requirements.
• Provide functional expertise across core FI-CA processes, including:
• Payments and payment reversals
• Dunning
• Collections
• Security deposits
• Write-offs and value adjustments
• Refund processing
• Installment plans
• Returns processing
• Account determination
• Clearing and open item management
• Financial integration with SAP FI/GL
• Investigate and resolve production incidents affecting FI-CA processes.
• Perform root cause analysis for recurring issues related to accounts receivable, payments, collections, and customer financial processes.
• Develop functional specifications and collaborate with development teams on technical implementation.
• Assess the impact of changes across FI-CA, SAP IS-U Billing, Customer Service, FI/GL, and related SAP processes
• Participate throughout the enhancement lifecycle, including requirements gathering, functional design, testing, training, deployment, and post-production support.
• Execute and support functional testing for releases, upgrades, enhancements, and production deployments.
• Support service requests, defect resolution, and minor system enhancements.
• Maintain functional documentation, process flows, configuration documentation, and user guides.
• Support data integrity, audit, reporting, and compliance initiatives across SAP systems.
• Collaborate with cross-functional teams supporting Billing, Device Management, Customer Service, and General Ledger processes.
• Follow established SLAs and operational support procedures.
• Participate in on-call support rotations when required.

Requirements

• 3–5+ years of hands-on SAP IS-U FI-CA functional experience, ideally within Utilities environments.
• Strong hands-on experience configuring SAP IS-U FI-CA, beyond end-user or general support exposure.
• Practical experience with core FI-CA processes such as payments, dunning, collections, clearing/open items, write-offs, security deposits, refunds, and installment plans
• Experience supporting production SAP environments and independently troubleshooting FI-CA-related incidents.
• Ability to perform functional analysis and root cause analysis for production issues.
• Strong understanding of FI-CA integration with SAP IS-U Billing and SAP Financial Accounting (FI/GL)
• Understanding of utility meter-to-cash and/or customer-to-cash processes
• Ability to evaluate functional impacts across FI-CA and related SAP IS-U components.
• Experience gathering business requirements and translating them into clear functional specifications.
• Experience participating in testing, enhancements, releases, and production deployments.
• Strong analytical, problem-solving, and documentation skills.
• Strong client-facing communication and stakeholder management skills.
• Advanced English proficiency (C1) for regular communication with international clients and stakeholders.
• Bachelor's degree in Information Systems, Business Administration, Accounting, Finance, or a related field, or equivalent professional experience.
• Availability to collaborate with distributed and international teams.

Nice to Have

• Functional knowledge of SAP IS-U Billing
• Exposure to SAP IS-U Device Management
• Experience with SAP S/4HANA Utilities
• Experience working in Application Management Services (AMS) or managed services environments.
• Experience with Jira, ServiceNow, or similar ticket and incident management platforms.
• SAP Utilities industry experience.
• SAP FI-CA or other relevant SAP certification.

What We're Looking For
We value professionals who are analytical and comfortable investigating complex business and system issues, while maintaining a strong understanding of their operational impact.
You should be comfortable collaborating across functional, technical, business, and client teams; taking ownership of issues; documenting solutions clearly; and working in dynamic environments that combine production support with continuous enhancements.

Benefits

🚀 Work with global brands and disruptive startups
🏡 Remote work / Home office
📍 If a hybrid or on-site model is required, you will be informed from the first session.
⏳ Work schedule aligned with the assigned project/team
📅 Monday to Friday schedule
⚖️ Legal benefits (Applicable for Mexico)
🎉 Day off on your birthday
🏥 Private health insurance (Applicable for Mexico)
🛡️ Life insurance (Applicable for Mexico)
🌎 Multicultural teams
🎓 Access to courses and certifications
📢 Meetups with industry experts and top universities
📡 Virtual networking events and interest groups
📢 English classes
🏆 Opportunities within our different business lines
🏅 Proudly certified as a Great Place to Work