Job Description

SAP IBP Consultant 24x7 Manufacturing Support | Biopharmaceutical Industry Position SAP IBP Consultant Module SAP IBP (Integrated Business Planning) Experience 5-7 years (relevant SAP experience) Industry Pharmaceutical / Biotech - process manufacturing (GMP) Engagement Production support for 24x7 manufacturing operations Work schedule Rotational shifts / on-call; weekend and holiday support for critical incidents Location Chennai / Bangalore – Hybrid work About the Client Our client is a global biopharmaceutical company focused on the development and manufacture of biosimilar medicines. SAP is their enterprise ERP platform, covering manufacturing, quality management, planning, production scheduling, warehouse management, finance and HR. Their GMP manufacturing plants operate 24x7, and the SAP landscape supporting them must be available and stable around the clock. Role Summary We are looking for an SAP IBP consultant to support supply chain planning for a biopharmaceutical client. The consultant will keep demand, supply and S&OP planning processes running reliably, resolve issues in planning jobs and integrations, and help planners improve forecast quality and supply decisions in a regulated, shelf-life-sensitive environment. Key Responsibilities • Provide L1.5,L2/L3 support for SAP IBP, resolving incidents and service requests within SLA • Support IBP for Demand, Supply (heuristics/optimizer), Inventory and S&OP processes, and Response & Supply where used • Monitor and troubleshoot application jobs, planning operators and data loads • Support integration with S/4HANA or ECC via SAP CPI-DS / Cloud Integration, including data errors and failed transfers • Maintain planning areas, key figures, attributes, planning views, Excel add-in templates and dashboards • Support the monthly S&OP / IBP cycle and help planners with forecasting models and statistical forecasts • Perform root-cause analysis for data and planning issues and implement permanent fixes • Support SAP quarterly IBP releases: impact assessment, regression testing and communication • Work closely with PP-DS, PP-PI and EWM consultants on end-to-end planning and execution issues Required Skills and Experience • 5-7 years of SAP supply chain experience with at least 3 years hands-on in SAP IBP • Process-industry experience (pharma, biotech, life sciences, chemicals or similar) • Strong knowledge of IBP configuration: planning areas, key figures, planning levels, operators and the Excel add-in • Hands-on experience with CPI-DS or SAP Cloud Integration for IBP data flows • Good understanding of demand planning, supply planning and S&OP processes • At least one production support engagement and preferably one full-cycle implementation Preferred / Added Advantage • Combined IBP and PP-DS experience (strong advantage) • Experience planning for batch-managed, shelf-life-constrained products • Exposure to GMP / GxP and computer system validation • Prior experience with SAP APO DP/SNP Work Conditions • This is a 24x7 production support role for live GMP manufacturing operations. The candidate will work in a rotational shift / on-call model as agreed with the client. • Must be flexible to work on weekends and public holidays when a critical (P1/P2) incident affecting manufacturing needs to be resolved. • Must follow ITIL-based incident, problem and change management, and the client's GxP change-control procedures. • Must be able to work with global, multi-time-zone teams including business users, IT, QA/compliance and other SAP module consultants. Soft Skills • Clear written and spoken English; able to explain issues and fixes to shop-floor, QA and business users • Calm, structured approach under pressure during production-down situations • Strong root-cause analysis and documentation discipline (RCA, KEDB, SOPs, test evidence) • Ownership mindset: follows an incident through to closure and permanent fix Qualifications • Bachelor's degree in Engineering. • SAP certification in the relevant module is preferred • Valid passport and willingness to travel to client sites for short periods if required