Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €31.5 Billion international wholesaler with operations in 32 countries through 625 stores & a team of 85,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.
MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide Finance, HR, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 12 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.
Website: https://www.metro-gsc.in
Company Size: 1100-1200
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011
Key Responsibilities:
• Ensuring primary delivery responsibility for all issues or any change request for one or more HRIT solutions assigned
• Ensure daily monitoring of quality KPIs to avoid any slippage or SLA breaches
• Provide expert technical solution for any requirement or issue
• Ensure updated documentation for primary solutions
• Mentor back-ups / freshers in primary support module
• Learn 1 or more HRIT solutions and act as back-up whenever required
• Provide standby or back-up support whenever required
• Should be ok to work in CE shift timings whenever required
Required Functional Skills:
•Atleast 7 years implementation / AMS experience in SAP HCM Functional modules like SAP PA, OM, Time Management
• Should have expert experience in any one of the modules of Portal, HR Authorization, SAP ILM and Travel Management
•HR ABAP coding or debugging skill is a plus
•Previous experience using JIRA / Confluence tool is a plus
Qualifications:
•Any Graduation or higher in computer, Information Technology, or any IT degree
•B.Sc(IT), MCA, B.Tech, B.Sc(Com)
•Good communication skills to communicate with customers, team members
•Good analytical and problem-solving skills.
METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company’s unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023/24, METRO generated sales of €31 billion. More information can be found at MPULSE.de, our online magazine.
Data protection notice:
https://www.metroag.de/en/data-privacy/social-media
Imprint:
https://www.metroag.de/en/imprint
