Job Description

SAP Global Basis manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here

Role reports to:

Enterprise Applications Lead

Location:

Asia Pacific, India, Karnataka, Bangalore

Work Location:

Fully Onsite

What you will do

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here

Key Responsibilities

- Manage and mentor 4–5 SAP Basis resources, providing technical leadership and day-to-day operational oversight.

- Oversee third-party vendors and managed service providers, ensuring delivery quality, SLAs, and project outcomes.

- Perform hands-on SAP Basis administration including installation, configuration, patching, upgrades, and system refreshes.

- Manage and support SAP landscapes including S/4HANA, ECC, BW, Solution Manager, and other SAP components.

- Monitor system performance, availability, and capacity across global SAP environments.

- Plan and execute SAP upgrades, migrations, and system conversions, including HANA-related initiatives.

- Lead transport management, system copies, and client administration activities.

- Collaborate with infrastructure, database, and application teams to maintain a stable SAP platform.

- Support global SAP projects, implementations, and system rollouts.

- Establish and maintain standard operating procedures, documentation, and operational best practices.

- Provide escalation support for critical production issues when required.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Systems, or related field.

- 10+ years of SAP Basis experience with 3+ years in a leadership or team management role.

- Strong hands-on SAP Basis administration experience in complex enterprise environments.

- Experience supporting SAP S/4HANA and HANA database environments.

- Proven experience with SAP upgrades, kernel upgrades, EHP upgrades, and system migrations.

- Strong knowledge of:

- SAP NetWeaver architecture

- SAP Transport Management System (TMS)

- System monitoring and performance tuning

- SAP system landscape management

- Experience working with managed service providers and offshore support teams.

• Must have experience supporting global business operations across multiple time zones and providing 24/7 service availability.

Preferred Qualifications

- Experience with SAP cloud environments (AWS, Azure).

- Familiarity with SAP Solution Manager and monitoring tools.

- Knowledge of automation or scripting (Shell, Python, Ansible).

- SAP certification in SAP Basis or HANA administration.

Key Competencies

- Strong leadership and team management

- Vendor and stakeholder management

- Advanced troubleshooting and problem-solving

- Ability to balance technical hands-on work with leadership responsibilities

- Strong communication and coordination skills in global environments

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.