Job Description

About Birlasoft:
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Job Title: SAP EWM Functional Consultant – AMS Support

The SAP Extended Warehouse Management (EWM) Functional Consultant – AMS is responsible for providing application support, incident resolution, and functional enhancements for warehouse management processes running on SAP EWM within SAP S/4HANA or SAP ERP environments.
The consultant will work closely with business users, IT teams, and technical consultants to ensure smooth warehouse operations and continuous system improvement.

Key Responsibilities
• Provide L2/L3 support for SAP EWM issues in production and non-production environments.
• Monitor and resolve incidents, service requests, and problem tickets raised through ticketing tools (e.g., ServiceNow).
• Analyze and troubleshoot issues related to:
o Inbound and outbound processing
o Warehouse task and warehouse order management
o Picking, packing, and shipping
o Inventory management and stock discrepancies
o Physical inventory
• Perform root cause analysis (RCA) and implement corrective actions.
• Configure and maintain EWM settings such as:
o Warehouse structure
o Storage types and bins
o Putaway and picking strategies
o Handling units and packaging specifications
• Support integration with other SAP modules such as MM, SD, and PP.
• Collaborate with technical consultants to develop and test enhancements.
• Prepare functional specifications (FS) for minor developments or system improvements.
• Provide end-user support and documentation.

Required Skills
• Strong functional knowledge of SAP EWM
• Experience supporting warehouse and logistics operations
• Knowledge of:
o Inbound/outbound processes
o Wave management
o RF transactions
o Physical inventory
• Integration knowledge with MM, SD, PP

Preferred Qualifications
• 4–8 years of SAP experience with EWM support
• Experience with embedded EWM in SAP ECC
• Exposure to RF framework and warehouse automation
• SAP EWM certification (preferred)