Job Description

SAP-ETS-Professional Services-Associate Director

Role Responsibilities:

• Solution Architecture & Design Leadership for Engage to Staff (ETS)

• Lead the design and architecture of SAP Professional Services in Public Cloud to meet the business needs of a regulated, quality-focused service Industry.

• Architect process flows that leverage SAP Best Practices for discrete Professional services
• Provide specific guidance around variant configuration for customizable products and ensure smooth integration across various modules of Professional Service processes.

• Support decision-making for configuration vs. extensibility, always aiming for minimal deviation from standard.

• Identify deltas between standard SAP and business needs, recommending suitable process adaptations or extensibility options.

• Build strong relationships with business process owners and IT leadership by clearly articulating how the SAP Professional services on Public Cloud solution will support their goals.

• Present options and recommendations in fit-to-standard discussions to gain buy-in and reduce friction.

• Aligning closely with onshore functional consultants and technical leads to ensure continuity in solution delivery.

• Begin laying the groundwork for upcoming test cycles, data migration, and cutover planning by aligning on key milestones.

• Coach and mentor junior team members to strengthen internal SAP Professional services Public Cloud capability.

Technical Abilities:

• Revenue Recognition Expertise
  • Strong understanding of revenue recognition principles in professional services.
  • Ability to configure and validate revenue recognition rules aligned with project milestones and billing cycles.
• Project Creation and Processing
  • Knowledge of end-to-end project lifecycle: creation, planning, execution, and closure.
  • Familiarity with project structures (WBS elements, networks) and integration with financial processes.
• Cost Rates and Revenue Management
  • Ability to define and maintain cost rates for resources and services.
  • Understanding of revenue calculation methods and profitability analysis for projects.
• Staffing and Resource Planning
  • Experience in resource management, staffing assignments, and capacity planning.
  • Knowledge of tools and apps for workforce scheduling and utilization tracking.
• Billing Process and Adjustments
  • Expertise in preparing billing documents, including Billing Document Requests (BDR), preliminary billing documents, and final invoices.
  • Ability to handle billing adjustments such as write-offs, postponements, and credit/debit memos.
• Pricing and Condition Records
  • Knowledge of pricing procedures, condition types, and maintenance of condition records.
  • Ability to configure pricing logic for professional services scenarios.
• Output Determination and App Knowledge
  • Understanding of output determination for invoices and related documents.
  • Familiarity with various SAP Fiori apps or equivalent tools involved in project billing, revenue recognition, and resource management.

Requirements

• Proven experience as an SAP S4 HANA Solution Architect with a focus on Public Cloud implementations and SAP Professional Services on Public cloud.

• Strong knowledge of SAP Public cloud end-to-end implementation processes, including knowledge of Professional services value chains like Opportunity Management, resource management, revenue and billing etc.

• Managed a team of onshore and offshore resources both from an individual engagement and overall practice perspective.

• Excellent communication skills, with the ability to work with both technical and non-technical stakeholders.

• Strong problem-solving and troubleshooting skills, with a keen ability to deliver solutions in a timely and effective manner.

• Ability to work in a fast-paced, client-facing environment.

Must have Certifications

• Certification in SAP S/4HANA Public Cloud

Experience & Background

• B-Tech/BCA/MCA/MBA

• Have strong analytical and logical skills

• 12+ years of experience