Job Description

SAP S/4HANA Chief Architect – Coupang

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi‑billion‑dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a meaningful impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional trade‑offs. Join Coupang now to create an epic experience in this always‑on, high‑tech, and hyper‑connected world.

As an SAP S/4HANA Chief Solution Architect, you will define and drive Coupang’s SAP transformation across key business domains including Finance, Supply Chain, Procurement, Logistics, and Operations. You will partner with business leaders, technology teams, and global stakeholders to design scalable, integrated SAP S/4HANA solutions aligned with Coupang’s rapid growth and evolving business landscape.

You will be responsible for leading solution architecture, defining end‑to‑end business process designs, guiding technical teams, and ensuring SAP platforms meet enterprise‑class standards in performance, reliability, integration, and security. This role will directly influence Coupang’s core operational systems and will require strong expertise in SAP S/4HANA, cross‑functional process knowledge, and enterprise‑level architecture skills.

This role will additionally contribute to building the Coupang India Technology Center and help establish best practices, engineering culture, and cross‑region collaboration frameworks.

What You Will Do

• Lead the architecture and design of SAP S/4HANA solutions across modules such as FI/CO, MM, SD, PP, EWM, and TM
• Architect end‑to‑end business processes aligned to Coupang’s e‑commerce, logistics, and fulfillment operations
• Define integration patterns between SAP S/4HANA and internal Coupang systems (OMS, WMS, Finance systems, 3rd‑party applications)
• Develop and maintain the SAP enterprise architecture roadmap, ensuring alignment with long‑term business goals
• Provide expert guidance on SAP best practices, data models, extensibility (BTP), Fiori UX, and cloud deployment models
• Review functional and technical specifications to ensure architectural consistency and solution quality
• Collaborate with business, product, and engineering teams across multiple geographies to design scalable, high‑performance SAP solutions
• Identify opportunities for automation, process improvement, and system optimization within the SAP landscape
• Mentor SAP functional and technical teams; drive architectural governance and design reviews
• Ensure SAP platforms meet enterprise‑class SLAs for performance, reliability, availability, and security
• Support major SAP initiatives including S/4HANA rollouts, upgrades, migrations, and greenfield/brownfield implementations

Basic Qualifications

• Bachelor’s or master’s degree in computer science, Information Systems, Engineering, or related field
• 12–18+ years of overall experience with at least 8–10 years in SAP S/4HANA solution architecture
• Deep hands‑on expertise across multiple SAP modules (FI/CO, MM, SD, PP, EWM, TM, etc.)
• Proven experience designing large‑scale enterprise SAP landscapes and integrations
• Strong understanding of SAP BTP, Fiori, CDS Views, IDocs, and API Hub
• Experience leading multi‑country/multi‑business‑unit SAP transformations
• Excellent communication and cross‑functional collaboration skills
• Ability to work in fast‑paced, ambiguous, high‑growth environments

Preferred Qualifications

• Experience in e‑commerce, retail, logistics, or large‑scale supply chain organizations
• Hands‑on SAP S/4HANA implementation experience in greenfield or brownfield programs
• Prior experience with cloud‑based SAP deployments (AWS, Azure, GCP)
• Strong understanding of architecture frameworks and methodologies (TOGAF, SAP Activate)
• Experience contributing to distributed, global SAP teams