PGC Digital (India): CMMI Level 3 Company

SAP CRM functional Consultant

PGC Digital (India): CMMI Level 3 Company  •  Bengaluru, IN (Onsite)  •  16 days ago
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Job Description

SAP CRM Functional Consultant

  • 10+ years of overall SAP experience in a functional/technical/user role
  • Must have a good understanding of business processes, particularly Utility Industry shared services.
  • Must have excellent customer-facing and soft skills, solution-oriented, looking for win-win opportunities.
  • Must have experience in managing multiple initiatives.
  • Analyze business requirements and perform fit-gap analysis to come up with required Configuration and Development items.
  • Configuration of SAP system to support business requirements using Web UI Configuration tool set.
  • Strong SAP- ISU/CCS CRM Functional and configuration problem-solving skills.
  • Five+ years of experience in the SAP Module CRM deep understanding of the integration to the SAP ERP
  • Experiences in implementation projects, requirements taking, SAP CRM configurations, testing, and start-up support.
  • Functional analysis and testing (SAP Portal / SAP CRM)
  • Communication, training, assistance to users (internal/external) and pre-sales
  • In-depth knowledge of SAP CRM Service Module, CRM sales and marketing, and Interfaces with ECC Good understanding of cross-domain functionalities, dependencies, and cause-effect fundamentals
  • Sales contracts, quotations, and sales order document type, item category, and item category determination
  • Transaction Settings for Service Order Processes, Service Order Quotations, Service Plans, Service Confirmation, Service Contracts, Service complaints and returns.
PGC Digital (India): CMMI Level 3 Company

About PGC Digital (India): CMMI Level 3 Company

At PGC Digital, we empower enterprises to reimagine business transformation with cutting-edge digital solutions, global delivery expertise, and a people-first culture. As a trusted partner to SAP, Microsoft, Salesforce, and ServiceNow, we bring innovation, agility, and industry know-how to deliver measurable outcomes at scale.

What we deliver

On-Demand IT Staff Augmentation – same-day IT scaling & end-to-end enterprise software support

AI + Human Expertise in Talent Acquisition – blending precision with personalization

Greenfield, Migration & AMC Projects – accelerating digital journeys from strategy to execution

Enterprise Digital Transformation & Support – secure, scalable, and future-ready

Why customers trust us

We follow proven frameworks and global standards, reinforced by CMMI Level 3, ISO 9001, and ISO 27001 certifications—a testament to our focus on quality, process excellence, and information security.

Why employees choose us

We foster a culture of growth, inclusivity, and recognition.

Our achievements include:

Great Place to Work-Certified™

India’s Best Workplaces for Women 2024

Ranked among the Best Places to Work

Why investors believe in us

We are on a clear growth trajectory with a milestone to become a public limited company by 28th August 2026. Our IPO roadmap reflects our commitment to scaling globally, strengthening governance, and creating long-term stakeholder value.

Global presence

India – Offshore delivery excellence

Canada – Nearshore innovation hub

USA – Onsite client engagement

APAC HQ in Singapore – Driving regional growth

Future footprints (2025) – Expanding in Vietnam and India to strengthen procurement & delivery

We are more than a digital partner—we are an extension of our customers’ teams, committed to creating lasting value

📩 Connect with Us!

India : 9900085366 | UK : +44-744-710-4934 | USA : +1-831-401-4811

#PGCDigital #ITConsulting #DigitalTransformation #SAP #Microsoft #Salesforce #AWS #CloudComputing #Automation

Industry
IT & Software
Company Size
201-500 employees
Headquarters
7 temasek Boulevard Hex12-07 Suntec Tower One, SG
Year Founded
2016
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