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  Gather, analyse, and document business, functional, and non-functional requirements.
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  Translate requirements into user stories, acceptance criteria, and functional specifications.
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  Facilitate workshops and stakeholder engagement sessions.
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  Collaborate with Developers, Architects, UX Designers, QA, and Product Owners throughout the delivery lifecycle.
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  Support Agile ceremonies, including backlog refinement, sprint planning, and release activities.
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  Ensure user stories are ready for development and provide ongoing functional support during sprints.
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  Coordinate and support User Acceptance Testing (UAT).
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  Identify risks, process improvements, and solution opportunities.
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  Manage stakeholder communication and contribute to continuous improvement initiatives.

Requirements

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  5+ years' experience as a Business Analyst within Agile eCommerce delivery teams.
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  Experience with SAP Commerce Cloud (Hybris) implementations.
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  Strong knowledge of B2B, B2C, marketplace, and omnichannel commerce.
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  Experience with order management, product catalogues, pricing, promotions, and fulfilment.
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  Familiarity with ERP integrations, APIs, and system integrations.
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  Excellent analytical, documentation, stakeholder management, and communication skills.
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  Experience using Agile tools such as Jira and Confluence.

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  Retail, distribution, or enterprise eCommerce environments.
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  Product Ownership, Business Architecture, or Solution Design experience.
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  Knowledge of UX principles, microservices, and process optimisation.