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About Us

Textron Specialized Vehicles are a global manufacturer of golf cars, utility and personal transportation vehicles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment.

At Ransomes Jacobsen Ltd, we design and manufacture professional turf-care equipment under the brands of Ransomes and Jacobsen. Our mission is to be the premier supplier of high-quality and environmentally conscious turf equipment, providing superior performance for our customers. From prestigious championship golf courses to the World Cup, for more than a century, the most important turf in the world has been manicured by our brand.

About the Role

This is a full-time role based at our manufacturing facility in Ipswich, Suffolk.

Your responsibilities include, but are not limited to:

• Triage all SAP break fix issues reported by the TSV European locations. Where possible resolve the issue, otherwise escalate to the relevant team and continue to support that team as required.

• Partner with business counterparts to understand both strategic direction and operational requirements. These requirements should be translated into clear prioritized IT requirements/initiatives.

• Manage all issues reported through ServiceNow and follow the formal change control process

• Perform initial testing of problem fixes, change requests, enhancements, and new functionality.

• Deliver or assist with training activities and proof of concept demonstrations.

• Work with BASIS and ABAP personnel to define custom program specifications and troubleshooting.

• Participate in architecture, implementation, design, administration, maintenance, documentation and support of all dashboards, data models, and analytic solutions and ensure continuous 24x7 operations.

• Participate in release upgrades or new functionality and enhancement assessments and make recommendations to improve current systems.

• Participate in solution testing efforts by developing test plans, preparing test environments, coordinating the test execution, and validating test results.

• Monitor SAP releases, enhancements, new functionality, and perform application research.

About You

• Education: Bachelor’s degree in IT or computer science, or equivalent experience.

• Minimum of 2 years SAP experience.

• Excellent verbal and written communication skills.

• Must be a strong team player with a consistent record of collaborating across a wide variety of teams and disciplines in a dynamic environment.

Why Us?

• Work life balance promoted with every other Friday off;

• 30 days annual leave;

• Competitive rate of pay, reviewed annually;

• Enhanced Company pension;

• Life assurance of four times your annual salary;

• Comprehensive Employee Assistance Program for you and your immediate family;

• Access to Textron University’s self-service training platform;

• Eye care scheme;

• Discounts on gym memberships, shopping and travel through Perks at Work;

• Onsite golf course and football pitch;

• Winter flu vaccination voucher.