Company Area: ['Store Ops Region/Division']
Region: San Antonio Region
Locations: San Antonio, Texas
Categories: Store Operations
Pay Minimum: ['USD $24.25/Hr.']
Pay Type: Non-Exempt
Req ID: 237103
Posting End Date: 2026-09-18T04:55:00+0000
Position Type: ['Full Time']
Job Description
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an Hourly Department Manager, you’ll oversee Partners and day-to-day direction and coordination of a Store’s Deli Department. You’ll coach on and foster the highest levels of customer service, execute merchandising programs, and monitor / be held accountable for the department’s financial performance
Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partner-owned” means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE… commitment to work hard to make sure your Customers and Partners come first?
HEAD FOR BUSINESS… the know-how to combine first-class customer service and merchandising / selling?
PASSION FOR RESULTS… ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks?
We are looking for:
− leadership / management skills
What is the work?
Management:
− Spends the majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including productand department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters
− Assists department Partners with their duties; coaches / trains, / evaluates as needed
− Holds Partners accountable for following SOPs
− Prepares work schedules, orders product, controls inventory, monitors department budget and payroll
− Completes / distributes all required reports and paperwork so accounting statements accurately reflect departmental performance
− Complies with SOPs and department / Loss Prevention procedures to minimize shrink and residual inventory
Merchandising / Sales:
− Executes merchandising programs; drives sales by merchandising appropriate variety and quantity of products daily
− Monitors / accountable for the department’s financial performance
− Monitors financial records and inventory levels to help maximize sales, profit, and meet metrics and budget goals
− Researches / analyzes potential or existing process breakdowns; proactively works with necessary Partners to identify and resolve root cause
− Uses appropriate H-E-B systems to determine the best opportunities to drive sales
− Maintains the highest levels of customer service through personal example, SOP compliance, and accountability
Food Safety / Sanitation:
− Ensures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation
What is your background?
− Minimum age 18 (mandatory)
− 1+ years of experience in the department, or comparable experience
− Completion of Store / department training (e.g., forklift / power jack)
− Food Safety certification
Do you have what it takes to be a fit as an H-E-B Hourly Deli Manager?
− Advanced interpersonal skills
− Advanced verbal / written communication skills
− Analytical and problem-solving skills
− Leadership / management skills
− Organization and planning skills; attention to detail
− Computer skills, including MS Office and H-E-B systems
− Ability to manage multiple priorities and shift focus between projects / tasks
− Ability to adapt to stressful situations, manage change, and give productive feedback
− Ability to delegate effectively
− Team-oriented
− Function in a fast-paced, retail environment
− Work extended hours and / or rotating schedules, including nights and weekends
− Safely maneuver around moving mechanical parts and high, precarious places
− Stand, walk, bend, reach, kneel, squat, reach overhead and side-to-side during shift
− Occasionally* work in a cooler / extremely cold environment
− Occasionally lift 50 lbs
− Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs**
** It is Partners’ responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
10-2019
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners. Founded in 1905, H-E-B operates more than 435 stores in a number of formats, including H-E-B, Joe V’s Smart Shop, Central Market, Mi Tienda, and Favor. There are truly aisles and aisles of opportunity at H-E-B! From Stores, Manufacturing, Supply Chain or Transportation, to Digital, Corporate and Wellness - Career opportunities at H-E-B are endless. Our company is the largest private company in Texas and one of the 15 largest privately held companies in the U.S.
At H-E-B, Each & Every Person Counts. Regularly named a top employer and retailer, H-E-B's Partners (employees), who are owners in our company, are at the heart of what makes our business successful and great. With a humility rooted in our Helping Here philosophy, H-E-B's Partners serve all Texans with open arms and a smile, and demonstrate our collective commitment to take care of Texas.
At H-E-B, a job is more than just a job - it's an opportunity for a rewarding career that allows you to use your unique talents and passions to innovate and make the lives of Texans better.
