Job Description

The Animal Services Manager provides strategic and operational leadership for the City of San Angelo’s Animal Services Division, overseeing field operations, shelter services, ordinance enforcement, client services, regulatory compliance, and community outreach. This position is responsible for establishing priorities, administering policies and programs, managing the division’s budget, and ensuring operations meet applicable laws, regulations, and City standards. A key focus of the role is building a high-performing, service-oriented team while advancing programs that support both animal welfare and public health and safety. The Manager oversees lifesaving and population management strategies, including adoption, reunification, return-toowner initiatives, and partnerships with rescue organizations. As a visible representative of Animal Services, the Manager also cultivates productive relationships with veterinary providers, nonprofits, rescue organizations, neighborhood associations, faith-based groups, and other community partners. The successful candidate will balance compassionate service with sound operational management, regulatory responsibility, and thoughtful decisionmaking while continuing to strengthen positive outcomes for animals and the San Angelo community.

THE IDEAL CANDIDATE:

The ideal candidate is an approachable and compassionate leader who communicates clearly, listens thoughtfully, and builds trust with employees, residents, and community partners. They bring sound operational judgment, remain steady in challenging situations, and balance animal welfare with public health and safety. Collaborative and solutions-oriented, they build strong partnerships with rescue organizations, veterinary providers, nonprofits, and community groups. They use data, best practices, and thoughtful innovation to guide decisions, strengthen programs, and improve outcomes for both animals and the San Angelo community.

MINIMUM QUALIFICATIONS

• Five years of progressively responsible experience in animal services, animal sheltering, animal control, or a related field, including supervisory experience.
• Valid Texas Driver License with a good driving record.
• Demonstrated knowledge of applicable state laws, regulations, and municipal ordinances governing animal control, protection, licensing, impoundment, and disposition.
• Knowledge of rabies control, common animal diseases, and related reporting requirements.
• Strong written and verbal communication, organizational, problem-solving, and relationship-building skills.
• Ability to manage multiple priorities and effectively navigate challenging interactions involving both people and animals.

PREFERED QUALIFICATIONS:

• Bachelor’s degree in health sciences, animal science, public administration, or a closely related field. Professional certification from a recognized animal services, animal welfare, sheltering, or animal control organization.
• Supervisory or management experience within a municipal animal services or animal sheltering environment. Experience with municipal budgeting, records management, policies, and administrative procedures.
• Working knowledge of the Texas Administrative Code, Title 25, Part 1, Chapter 169, and other Texas requirements related to rabies control and animal services.
• Experience building collaborative relationships with municipal departments, outside agencies, contractors, community partners, and the public.