Job Description

Job Type:

Regular

Work Location:

Frisco, TX 75033

2020 Companies, in partnership with Samsung Electronics America, is hiring a Market Development Manager!

As a Market Development Manager, you will be responsible for maximizing SEA's market position, product penetration, and profitability within an assigned market. Your role will focus on identifying growth opportunities, executing strategic initiatives, and enhancing brand awareness through strong retail execution and consumer engagement. Success in this role will be determined by your ability to analyze market trends, foster strategic partnerships, and drive favorable retail experiences that support business objectives.

Pay and Work Schedule:

• Pay: Annual salary
• Schedule: Monday through Friday (with flexible retail hours as required)
• Work Location: Assigned District

Our Benefits:

• Competitive Compensation
• Bonus paid quarterly based on set objectives
• Weekly Pay! On-demand pay options through DailyPay
• Comprehensive health, dental, and vision benefits
• 401(k) program with company matching
• Paid time off and holidays
• Scholarship opportunities for employees and families
• Employee Assistance Program
• Leadership Development Program

About 2020 Companies

At 2020 Companies, we empower individuals to shape the future of technology. As a trusted partner to the world’s leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success.

Responsibilities:

• Meet and exceed all sales and operational KPIs to ensure continuous market growth
• Gather and communicate market intelligence and insights to corporate partners to influence strategic decision-making
• Develop partnerships with key stakeholders to drive KPIs
• Analyze reports and identify opportunities to increase revenue and market share within the assigned market
• Work closely with retail sales associates, managers, and local industry leaders to ensure best-in-class merchandising and brand representation at retail locations
• Facilitate all logistics for large group training sessions for retail sales associates and managers on Samsung products and services
• Collaborate with peers to deliver organizational initiatives to educate, develop, and drive operational excellence within the team
• Execute national go-to-market strategies for all product launches, ensuring seamless integration into the retail environment
• Address staffing, performance management, and key market initiatives
• Validate scheduling and workforce alignment with business needs
• Support operational effectiveness by overseeing co-employment challenges and providing solutions for seamless execution

Skills and Attributes (Strategic Thinking):

Strategic Mindset:

• Anticipates future trends and develops solutions grounded in competitive and consumer insights to drive long-term business impact
• Challenges the status quo and articulates a clear vision for future market opportunities

Decision Quality:

• Makes sound decisions by considering objectives, risks, and market implications
• Establishes clear courses of action in a timely manner, leveraging data and market trends

Business Insights:

• Keeps up with current and future policies, practices, and trends within the industry, competition, and marketplace

Cultivates Innovation:

• Provides feedback and recommendations on sales strategies, tactics, and resources in response to sales trends and competitor activities
• Maintains expert-level knowledge of the mobile industry, including competitor products and market trends, to develop innovative ways to promote Samsung products
• Adapts training content and engagement strategies to suit different internal and external audiences

Skills and Attributes (Organizational Management):

Developing the Best Teams:

• Attract, develop, and retain top talent while fostering trust and accountability
• Aligns internal teams for clear delegation, shared KPIs, and seamless execution
• Conducts store visits to train, coach, and support Field Sales Managers and SECs, ensuring performance excellence
• Ensures Field Sales Manager and SEC schedules align with business needs, labor budgets, and optimizes workforce efficiency

Organizational Savvy:

• Anticipates challenges, plans approach accordingly, and navigates complex organizational dynamics effectively
• Develops constructive relationships with internal and external stakeholders to drive business results and behavioral change

Building Networks & Balancing Stakeholders:

• Understands stakeholder expectations and proactively shapes business strategies to align with their needs through joint business planning
• Serves as a liaison between different stakeholder groups to drive consensus and positive outcomes
• Establishes strong partnerships with key internal and external decision makers

Skills and Attributes (Driving Results):

Drives Results:

• Motivated by success with a strong drive to achieve ambitious goals
• Demonstrates resilience and persistence in overcoming challenges while maintaining a positive outlook

Ensures Accountability:

• Establishes clear responsibilities and processes for tracking and measuring performance
• Acts with ownership, following through on commitments to achieve key objectives

Business Acumen:

• Strong understanding of business and market trends with the ability to collect and interpret relevant data
• Identifies high-impact opportunities and capitalizes on them to drive growth

Directs Work:

• Provides clear direction and accountability by delegating assignments appropriately
• Monitors progress and removes obstacles to ensure the timely delivery of results

Skills and Attributes (Interpersonal Savvy):

Interpersonal Savvy:

• Builds and maintains strong working relationships across teams and organizational levels

Manages Ambiguity:

• Comfortable handling uncertainty and making decisions with incomplete information
• Adapts to change and maintains productivity in dynamic environments

Other/Functional Skills:

Presentation Skills:

• Effectively facilitates presentations across various settings, from one-on-one discussions to large-group engagements
• Commands attention and effectively manages audience engagement

Technical Learning:

• Rapidly acquires new skills and knowledge about technical topics and industry developments
• Continuously improves expertise in Samsung products, competitive landscape, and market trends

Minimum Qualifications:

• High School Diploma or equivalent with 8-12 years of directly related experience, preferably a bachelor’s degree
• Prior experience in sales generation and marketing methodologies
• Demonstrated experience meeting and exceeding sales quotas
• Prior experience managing a team
• Excellent interpersonal skills
• Ability to write, read, analyze, interpret, present, and explain wireless terminals’ technical product and development materials
• Experience with Microsoft Standard Office Suite and extensive use of presentation software

Preferred Qualifications:

• Bachelor's Degree preferred and 8+ years of directly related experience
• Prior experience in the telecommunications industry

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.