Everyone has an idea of what a water company does. At Affinity Water, we make sure that over 3.89 million customers can rely on our services, and have clean and safe drinking water on tap, But for us, it’s so much more than this.
What you'll be doing:
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.
You’ll spend most of your time out and about visiting water treatment works, reservoirs, and other Affinity Water sites in and around Stevenage and collecting water samples across our operational areas.
You’ll perform routine, non-routine and random sampling across our supply area, working independently to complete your daily schedule.
There will be a level of interacting with our customers to gain access to residential properties to take water quality samples, and so you'll be comfortable with entering customer properties and engaging with the public.
There’s lots of autonomy in this role as you’ll plan your sampling schedule each day. You’ll be excellent at managing your time, meeting deadlines and be comfortable working alone.
When you’re not outdoors collecting samples, you’ll be based at our site in Stevenage, completing key administration tasks such as data input and recording samples into our internal systems. You’ll be comfortable using core IT programs such as MS Excel.
As the service you’ll provide is essential to the customer, you’ll be comfortable participating in a weekend and out-of-hours standby rota to ensure someone is always on hand when there's an operational issue. It’s all part of your outstanding service
The Rota will be provided with plenty of notice for the working candidate, offering flexibility with the Sampling team to swap shifts to accommodate where needed.
Standby will be a separate payment on top of your base salary.
What you'll need:
Full UK Clean/Manual UK Driving Licence
3 GCSEs with a grade 4 (C) or above(Desirable)
Ability to perform manual handling activities safely and competently such as operating valves and lifting lids.
Competent in use of Microsoft Office applications
Keen interest in the environment and water industry
Develops and maintains effective internal relationships, has a good teamwork focus and customer relations.
Strong desire for career progression and passion for continual learning
Advert Closing Date: 16/4/26
Salary: £20,403 (salary dependant on skills and experience)
Working Hours: Mon-Fri 8am-1.30pm
Company Car
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.
As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.
Our vision is to be the leading community-focused water company.
Water is essential for life so the service we provide is vital for the customers we serve – this is a very special responsibility. We are the largest water-only supplier in the UK, delivering more than 940 million litres of safe, high quality drinking water to our 3.6 million customers each and every day!
In order to do this brilliantly we need really special people on our team. So if you have a passion for achievement, set sky-high personal standards, want to work in a great environment and love delivering great service for customers you should think seriously about joining us.
