Job Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate.
• Performs any combination of sample preparation tasks to ensure sample homogeneity which includes but is not limited to labeling, transferring, liquid nitrogen use, milling, blending, weighing, disposal of samples, etc.
• Communicates sample information effectively.
• Communicates discrepancies to appropriate personnel, and assists with problem solving.
• Handles internal customer inquiries and requests.
• Works with the customer service coordinators to resolve client or sample issues.
• Introduces and develops improvement ideas for the group with the assistance of others.
• Learns sample preparation procedures involving larger equipment.
• Learns how to perform equipment maintenance/basic repairs and place work orders.
• Introduction to cross-training between food and dietary supplement prep procedures.
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Qualifications

• High School diploma or equivalent.
• Working knowledge of computers.
• 2+ years’ experience in a position with high attention to detail.
• Related experience preferred but not required.
• Customer service skills including attention to detail, accuracy, confidentiality and effective communication skills.
• Ability to identify and communicate customer service needs.
• Conflict resolution skills.
• Good documentation skills.
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Reside within a commutable distance to Madison, WI lab.

Additional Information

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.