Business Impact
The Product Development team drives the execution of the product development process, ensuring West Elm products are delivered on time and meet our standards for design, quality, value, and customer relevance.
The Sample Operations Coordinator plays a critical role in that process by creating visibility, accuracy, and accountability across the sample lifecycle. This role ensures design and product development teams have the right samples, in the right place, at the right time to support key milestones, reviews, photography, and decision-making.
The Sample Operations Coordinator owns the daily execution of sample receiving, tracking, organization, and reporting across product categories. This role manages the flow of design samples from shipment through receipt, staging, workroom organization, milestone support, and archive rooms.
This is a highly cross-functional role that partners closely with Product Development, Design, Merchandising and Facilities teams to maintain accurate sample data, improve sample visibility, and support an organized, efficient product development process.
Candidate Description
The ideal candidate is organized, proactive, detail-oriented, and energized by making complex workflows run smoothly. They take pride in creating order, building reliable processes, and helping cross-functional teams work more efficiently.
This person brings a service mindset, strong follow-through, and a sense of ownership to every task. They are comfortable working independently, shifting priorities in a fast-paced environment, and using data to track progress, identify issues, and communicate status clearly.
A successful Sample Operations Coordinator is not only accurate and dependable, but also curious about how the process can improve. They are confident working across teams, asking the right questions, and helping create a sample management function that is scalable, visible, and trusted.
We believe that taking care of our people is vital to our success, and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $24-$27/hr. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
