Job Description

POSITION PROFILE

Job Title: Sample Login Technician (SR)

Reports to (title): Customer Service Supervisor

Department: Customer Service

Basic Purpose: What is the overall function of the job?

• Sample receipt, organization of client information and samples, sample delivery, data entry and related duties for all clients in support of the Sample Login Team.

Key Accountability/Responsibilities: What specifically is this job expected to accomplish?

• Receive and organize all client samples
• Data entry
• Unpack samples and organize them according to analytical requirements
• Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date
• Ensure all required samples are redirected as required
• Ensure accuracy of results and data entry
• Recognize routine and non-routine problems and escalate to the Supervisor
• Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements.
• Adhere to Bureau Veritas’ safety policies.
• All other responsibilities as assigned

Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?

• High School Diploma
• Ability to lift up to 40 lbs
• Excellent attention to detail
• Strong communication skills (both written and verbal).
• Strong computer skills (Microsoft Word, Excel, Outlook etc.)
• Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments
• Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required