Job Description

Sample Login Technician-

Basic Purpose: What is the overall function of the job?

To receive samples from clients in a professional manner and enter them into the MaxxLims within the same day of reception.

Key Accountability/Responsibilities: What specifically is this job expected to accomplish?

• Enter all samples into a MaxxLims system according to established Standard Operating Procedures in shortest time possible;
• Inspect the document requirements and communicate any abnormalities or unacceptable conditions to the project manager teams or to client directly;
• Sample received must be prioritised according to holding times and rush (24hrs, 48hrs, 72hrs) or regular turnaround;
• Ensure all test codes are entered accurately and rapidly such that turnaround times can be respected and client satisfaction maintained;
• Once samples have been entered into the MaxxLims, send a confirmation to the client;
• Send out any tests that require subcontracting to an accredited laboratory that has been designated by supervisor;
• Occasionally receive clients in a friendly and professional manner at the reception area;
• Work in a team with the customer service group (project managers/assistants) to ensure that all samples received are entered into the MaxxLims within the same day of reception;
• Assist with bottle order preparation and front office reception tasks (if required);
• Follow and maintain the organisation's quality assurance policies and procedures;
• Participate in the continual development for optimising sample entry tasks;
• Other responsibilities as assigned by their supervisor.

Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?

• DEC or its equivalent;
• Laboratory experience is an asset;
• Bilingual in French and English (spoken and written);
• Very good computer skills;
• Excellent communication and organisational skills.
• Applicant must be a reliable, responsible and a motivated individual capable of establishing priorities and working in a team.
• Energetic personality that can manage and enjoys working with stress and tight guidelines in a professional manner
• Working hours must be flexible, 8 hour shifts may vary between 8AM to 7PM depending on the need. Overtime and week-end work may also be required.

Work Relationships

• Internal: This position involves daily contact with coworkers to exchange information, and with their supervisor for scheduling, instructions and training.
• External: Daily contact with customer, carrier and furnisher.

-

-

-