Job Description

Sample Dispatch Manager

Stevenage & Ware, UK (Full-Time, On-Site)

About the Opportunity
We are partnering with a key player in the life sciences sector, offering an exciting opportunity for an experienced Sample Dispatch Manager This role sits within a fast-paced, scientific operations environment and is critical to ensuring the integrity, compliance, and traceability of valuable samples.
You will lead and oversee all aspects of sample handling, working closely with internal teams and customers to ensure seamless operations from receipt through to dispatch and final disposition.

The Role
As a Sample Dispatch Manager, you will ensure the accurate and compliant management of samples across their lifecycle. This includes overseeing inventory, driving process improvements, and ensuring adherence to regulatory standards.
You will also play a key role in team support, stakeholder communication, and continuous improvement initiatives.

Key Responsibilities
• Manage end-to-end sample lifecycle: receipt, registration, (re)labelling, tracking, storage, dispatch, return, and disposal
• Use LIMS and other databases to maintain accurate inventory and full traceability
• Generate data manifests and ensure correct labelling practices
• Track all work-in-progress to provide real-time status visibility
• Ensure compliance with GCP, SOPs, and regulatory requirements
• Collaborate with project managers and internal stakeholders to ensure effective communication and workflow
• Drive process improvements and support the development of new procedures
• Identify and report data issues or operational risks clearly and proactively
• Provide technical guidance and task allocation within the team
• Maintain compliance with global standards and legal requirements

Qualifications & Experience
Essential
• Bachelor’s degree in a relevant scientific discipline
• Strong understanding of sample management processes within a lab or scientific environment
• Experience using LIMS or similar information management systems
• Advanced skills in Excel and data handling/analysis

Desirable
• Master’s degree in a related field
• Knowledge of drug metabolism and pharmacokinetics (DMPK) within the pharmaceutical industry

What We’re Looking For
• Strong attention to detail and commitment to data integrity
• Ability to troubleshoot operational and process issues
• Confident communicator with a customer-focused mindset
• Comfortable working in a fast-paced, regulated environment
• Proactive, organised, and capable of taking ownership of processes and improvements

What We Offer
• Competitive salary
• Bonus scheme
• Pension scheme
• 25 days annual leave + 1 extra day for your birthday
• Opportunity to join a rapidly expanding organisation in life sciences

Why Apply?
This is a fantastic opportunity to join a forward-thinking organisation at the forefront of life sciences services, where your expertise will directly support critical scientific and operational outcomes.

#LI-Onsite

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.