Job Description

Stanton is the leading designer and supplier of decorative high quality self-branded carpet, custom fabricated rugs and hard surfaces. Stanton sells its products across the mid to high end residential as well as decorative commercial marketplaces. Stanton is rated #1 Favorite Area Rug Manufacturer for Style, Quality & Service and Top 5 Favorite Carpet Manufacturer among our customers in Floor Focus magazine.

• Job Duties:
• Entering of Sample Orders on the AS400 placed by customers via the phone, email, or fax following policies established by the organization.
• Researching and responding to sample inventory requests.
• Researching and responding to sample shipment status requests and tracking of sample shipments via small package and common carrier.
• Assist with working reports, pulling labels from stock, and any other special projects as required to support the Sample Department and Shipping operations.
• Assist Sales with Sample issues.
• Help release and manage sample orders.

Qualifications

• Good oral and written communication skills with a demonstrated ability to interact effectively and pleasantly with customers and with individuals at all levels of the organization.
• Ability to type quickly and accurately while speaking with customers on the phone.
• Ability to navigate and organize emails using MS Outlook.
• Good organizational skills with the ability to manage time effectively. Ability to schedule and prioritize work, identifying potential problems and implementing solutions before they occur.
• Extreme attention to detail and timely follow-up required to ensure success.
• Some experience with MS Office is a plus.