Job Description

Are you passionate about transforming business processes through Salesforce innovation and delivering scalable CRM solutions that drive business impact?

Do you enjoy partnering with stakeholders, solving complex technical challenges, and shaping the future of enterprise CRM platforms?

About Our Team

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

About the Role

As a Senior Salesforce Developer, you will act as a trusted advisor supporting business unit initiatives across the full project lifecycle, from requirements gathering through deployment and ongoing optimization. You will combine deep Salesforce expertise with strong stakeholder engagement skills to design, develop, and support scalable solutions that enable business growth and operational excellence.

Responsibilities

• Act as CRM trusted advisor in support of business unit projects through all phases of requirement gathering, design, development, testing, and deployment; product demonstration and use-case modeling, business process development and related configuration, alignment and buy-in with stakeholders, direct support of business unit staff during launch, etc.
• Estimate work efforts required for each phase of a project or ticket, direct design, development, and implementation responsibility.
• Provide product and technical expertise when scoping complex projects and related integrations.
• Review code and solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose development.
• Integration monitoring, trouble-shooting, and future integration requirement assessment, design, and development.
• Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc.
• Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts.
• Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious.

Requirements

• Salesforce Certified Advanced Administrator certification.
• Salesforce Certified Platform App Builder certification.
• Salesforce Sales Cloud Consultant certification (preferred).
• Development experience with Salesforce CPQ (preferred).
• Development experience with Salesforce Revenue Cloud (preferred).
• Development experience with Conga CLM (preferred).
• DevOps platform experience preferred (e.g. Copado, Gearset).
• Experience with MuleSoft preferred (or other enterprise integration technologies).
• Demonstrated success with at least one large Salesforce integration project.
• Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform.
• Experience working in Agile projects and managing workload with JIRA.
• Proven ability to manage and resolve complex and ambiguous technical issues.
• Technical project management experience.
• Understanding of UI design principles and best practices.
• Exceptional analytical skills and experience working with large-scale, complex datasets.
• Communication skills for both technical and business audiences.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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